Tenant Liaison Officer/Maintenance Operative

Schools’ Choice; Corby; On-site; GBP 38,671,000 - 39,950,000; Full time

Job summary

North Northamptonshire Council is seeking a Tenant Liaison Officer in Corby to support assets management services. The role focuses on reception duties, handling visitor queries, and maintaining excellent customer service.

You will greet visitors, manage bookings and liaise with tenants and stakeholders, ensuring smooth operations of the Business Centre and related facilities. The post is 37 hours per week, office-based, temporary for 12 weeks with potential extension.

Qualifications

• Experience and knowledge of routine office/reception procedures.
• Ability to deal with confidential and sensitive information.
• Detail oriented with a proactive attitude.

Responsibilities

• Meeting and greeting visitors, assisting with queries and directing to the appropriate area of the building
• Liaising with colleagues regarding meeting and catering bookings
• Liaising with tenants and organisations regarding visitors/meetings and events
• Arranging and conducting viewings of the Business Centre; organising fobs and keys; verifying identification and references
• Answering the telephone and general enquiries
• General administration tasks using Word & Excel; data input on bespoke system; photocopying; post management
• Liaising with contractors; raising purchase orders; processing invoices
• Assisting with opening/closing the centre including alarm control
• Other duties as reasonably requested

Skills

Reception experience

Customer service

Organised

Handling confidential information

Job description

Tenant Liaison Officer

Pay: £14.59 per hour, 37 hours per week, Mon-Fri

Location: Corby, NN17 5EU, Office based.

Length: 12 weeks (potential for extension)

Opus People Solutions are recruiting on behalf of North Northamptonshire Council for a Tenant Liaison Officer to join their Assets Management services to carry out Reception duties and maintain excellent customer service. We are looking for a detail focused individual with a proactive attitude who has experience and knowledge of routine office/reception procedures and ability to deal with confidential and sensitive information. This is a great varied role for someone who enjoys working with multiple stakeholders.

Your typical duties in this role will be:

• Meeting and greeting visitors, assisting with queries and directing to the appropriate area of the building
• Liaising with NNC colleagues/internal tenants regarding meeting and catering bookings
• Liaising with other tenants and organisations in the building regarding their visitors/meetings and any events they are running
• Arranging and conducting viewings of the Business Centre; completing building inductions for new tenants - organising fobs and keys for units; verifying identification, completing trade references and credit checks for potential new tenants; liaising with I.T. support company for new tenants set ups
• Answering the telephone and general enquiries
• Completing general administration tasks using Word & Excel as required as well as input of data on bespoke system, photocopying, sending and management of post
• Liaising with contractors, raising of purchase orders, processing of invoices
• Assisting with opening and closing the centre to include alarm control
• Other duties reasonably requested

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.