Tenancy Sustainment Advisor – Private Rented Sector

Civic Recruitment Limited; Luton; On-site; GBP 25,000 - 30,000; Part time

Job summary

Civic Recruitment Limited is seeking an experienced tenancy sustainment worker to support clients in the Private Rented Sector and help prevent homelessness in Luton. You will engage early with clients, conduct 3- and 6-month check-ins, and work with partners to secure stable housing outcomes.

The role emphasizes proactive case management, safeguarding, and developing tailored support plans. A bi-weekly schedule and an enhanced DBS check are required, with a full UK driving licence and access to

Qualifications

• Proven experience in tenancy sustainment or housing support roles within the Private Rented Sector.
• Experience supporting clients within the Private Rented Sector.
• Enhanced DBS check (Adults and Children) required.

Responsibilities

• Provide ongoing support to clients who have secured accommodation in the Private Rented Sector.
• Conduct regular follow-ups (e.g., 3- and 6-month check-ins) to review tenancy progress and wellbeing.
• Reinforce skills and knowledge gained during initial housing support.
• Encourage independence and self-management while remaining accessible for support.
• Identify early signs of tenancy breakdown or risk of homelessness.
• Take proactive steps to prevent repeat homelessness presentations.
• Address issues such as rent arrears, anti-social behaviour (ASB), or vulnerabilities promptly.
• Develop and adjust support plans where circumstances change.

Skills

Tenancy sustainment

Housing support

Driving licence

Education

Housing/Social Work qualification

Job description

Civic Recruitment Limited is seeking an experienced tenancy sustainment worker to support clients in the Private Rented Sector and help prevent homelessness in Luton. You will engage early with clients, conduct 3- and 6-month check-ins, and work with partners to secure stable housing outcomes.

The role emphasizes proactive case management, safeguarding, and developing tailored support plans. A bi-weekly schedule and an enhanced DBS check are required, with a full UK driving licence and access to