Tenancy Support Worker - Local Authority

Reed; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A support services organization seeks a Tenancy Support Worker in Sheffield to provide personalized support to individuals experiencing homelessness. The role involves developing support plans, promoting independence, and coordinating with external agencies. Ideal candidates will have strong communication skills and a passion for helping vulnerable people. Opportunities for professional development are also offered.

Benefits

Supportive team environment

Professional development opportunities

Meaningful impact

Qualifications

• Empathy and resilience, with a genuine passion for supporting vulnerable people.
• Customer-focused, with a commitment to delivering excellent service.
• Strong communication skills, able to build trust and positive relationships.

Responsibilities

• Deliver high-quality, personalised support to vulnerable individuals.
• Develop and maintain effective support plans in collaboration with service users.
• Promote independence and tenancy sustainment through practical and emotional support.

Skills

Empathy and resilience

Customer-focused

Strong communication skills

Organised and proactive

Experience in housing or support services

Job description

Tenancy Support Worker

• Hourly Rate: £15.48 PAYE
• Location: Sheffield, S1 and S8
• Job Type: Interim, 37 hours per week

We are excited to offer an opportunity for a Tenancy Support Worker to join a newly launched project aimed at supporting individuals experiencing homelessness and facing complex needs. This role is crucial in helping people transition into and sustain independent living by providing tailored, person-centred support.

Day-to-day of the role:

• Deliver high-quality, personalised support to vulnerable individuals with diverse needs.
• Develop and maintain effective support plans in collaboration with service users.
• Promote independence and tenancy sustainment through practical and emotional support.
• Liaise with external agencies, housing providers, and community services to coordinate holistic support.
• Monitor progress and adapt support strategies to meet changing needs.
• Maintain accurate records and contribute to service development through feedback and reporting.

Required Skills & Qualifications:

• Empathy and resilience, with a genuine passion for supporting vulnerable people.
• Customer-focused, with a commitment to delivering excellent service.
• Strong communication skills, able to build trust and positive relationships with individuals and professionals.
• Organised and proactive, with the ability to manage a varied caseload effectively.
• Experience in working within housing, homelessness, or support services is desirable but not essential.

Benefits:

• A supportive and experienced team environment.
• Opportunities for professional development and training.
• A chance to make a meaningful impact in the lives of vulnerable individuals.

To apply for the Tenancy Support Worker position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.