Tenancy Rights & Housing Enforcement Officer

Colchester City Council; Colchester; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Annual leave up to 26 days

Flexibility on working hours

Travel expense reimbursement

Cycle schemes

Job summary

Colchester City Council is modernising its Private Sector Housing service to enforce tenancy relations, protect tenants' rights and raise housing standards. The role covers investigations, evidence gathering, and working with residents, landlords and partner agencies to secure safe and well-managed homes.

You will handle enforcement matters including unlawful eviction, harassment and tenancy breaches, gathering evidence and preparing case files for potential action.

Qualifications

• Experience in tenancy enforcement and evidence-led investigation.
• Knowledge of housing legislation and safeguarding requirements.
• Ability to manage case files and respect data protection rules.

Responsibilities

• Investigate unlawful eviction, landlord harassment, discrimination and tenancy breaches.
• Gather evidence, interview parties and prepare case files, notices and witness statements.
• Recommend enforcement actions, civil penalties, prosecution or other remedies.
• Support court applications and liaise with legal services and partner agencies.

Skills

Investigation

Evidence gathering

Tenant relations

Data protection

Regulatory enforcement

Tools

Case management systems

Legal processes

Job description

Colchester City Council is modernising its Private Sector Housing service to enforce tenancy relations, protect tenants' rights and raise housing standards. The role covers investigations, evidence gathering, and working with residents, landlords and partner agencies to secure safe and well-managed homes.

You will handle enforcement matters including unlawful eviction, harassment and tenancy breaches, gathering evidence and preparing case files for potential action.