Renters Rights Investigator & Enforcement Officer

PublicAI; Cirencester; Hybrid; GBP 30,000 - 41,000; Full time

Benefits offered by this job

27 days annual leave

Health cash plan

Pension scheme

Employee Assistance Programme

Cycle to work

Salary sacrifice car scheme

Volunteer days

Flexible working

Job summary

Cotswold District Council is seeking an Investigation and Enforcement Officer (Renters Rights) to join the Counter Fraud and Enforcement Unit. You will investigate complex cases, gather evidence and take enforcement action to ensure compliance with housing law, protecting tenants and holding landlords accountable.

Based across Cheltenham, Cirencester, and partner offices, you will travel as needed. The role supports Renters Rights Act 2025 and requires BPSS and DBS checks.

Qualifications

• Experience in similar roles.
• Experience liaising with members of the public and colleagues.
• Experience handling confidential information and an understanding of data protection issues.
• Ability to travel and comply with BPSS and DBS requirements.

Responsibilities

• Investigate complex cases and gather evidence to support enforcement actions.
• Protect tenants and hold landlords accountable for housing law breaches.
• Collaborate with Private Sector Housing teams and partner councils across Gloucestershire.
• Support implementation of the Renters Rights Act 2025 and related duties.

Skills

Experience in similar roles

Liaison with public

Data protection awareness

Ability to travel

BPSS

DBS check

Job description

Cotswold District Council is seeking an Investigation and Enforcement Officer (Renters Rights) to join the Counter Fraud and Enforcement Unit. You will investigate complex cases, gather evidence and take enforcement action to ensure compliance with housing law, protecting tenants and holding landlords accountable.

Based across Cheltenham, Cirencester, and partner offices, you will travel as needed. The role supports Renters Rights Act 2025 and requires BPSS and DBS checks.