Tenancy Progression Specialist

Chase Buchanan Group; Greater London; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Employee assistance programme

Holiday allowance

Health cash plan

Birthday leave

Job summary

Chestertons is seeking a Tenancy Progression Coordinator at Tower Bridge to manage documentation, progression, and compliance. You will work with Front Office and Lettings Operations to deliver a smooth, compliant service.

Responsibilities include coordinating references, deposits, and paperwork, maintaining records, and meeting service levels. Experience in lettings administration is essential.

Qualifications

• 1–2 years' lettings administration, progression, or property admin experience.
• Strong knowledge of residential lettings processes and compliance.

Responsibilities

• Prepare tenancy documentation for new, renewal, variation, and short-let agreements.
• Ensure docs comply with lettings legislation and internal policies.
• Process standard tenancy agreements and escalate non-standard ones.
• Maintain accurate tenancy records.

Skills

Organisational skills

Attention to detail

Written & verbal communication

Multitasking

Customer service mindset

Tools

Microsoft Office

CRM systems

Job description

Chestertons is seeking a Tenancy Progression Coordinator at Tower Bridge to manage documentation, progression, and compliance. You will work with Front Office and Lettings Operations to deliver a smooth, compliant service.

Responsibilities include coordinating references, deposits, and paperwork, maintaining records, and meeting service levels. Experience in lettings administration is essential.