Temporary Retail Supervisor (12 hrs)

Deichmann SE; Grimsby; On-site; GBP 15,000 - 18,000; Part time

Job summary

Deichmann SE in Grimsby is seeking a motivated Retail Supervisor to join our store team on a part-time, temporary basis. You will support the Store Manager, lead a small team and ensure a high standard of customer service on a busy shop floor.

This role offers an hourly rate of up to £13.91 plus non contractual sales commission, with 12 hours a week and a start date of immediate.

Contract runs until 31 December 2026 and provides opportunities to grow within the retail career path.

Qualifications

• Previous retail experience and supervisory/leadership skills.
• Strong customer service orientation.
• Ability to lead a team and work calmly under pressure.
• Willingness to work across all store duties.

Responsibilities

• Lead and supervise store team in the absence of the Store Manager.
• Open & close store, cash handling and related admin duties.
• Provide excellent customer service and have strong product knowledge.
• Lead by example to promote complementary products with each sale.
• Assist management in achieving store sales targets and KPIs.
• Support team members as required.
• Ensure the store is correctly merchandised and displays are inviting.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Skills

Leadership

Customer service

Communication

Team supervision

Job description

Job reference: 000114-2026-038491

Full time/Part time: 12 hour contracts available

Location: 63 Friargate, Freshney Place, Grimsby DN31 1QQ

Start date: Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Grimsby store.

You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, temporary position until 31st December 2026 and you will be contracted to work 12 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close stores, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention.
• The commitment to work 12 hours per week and the flexibility to work any day (Monday - Sunday).

Salary / Pay

Up to £13.91 per hour + non contractual, hourly sales commission.