Retail Supervisor (12 hrs)

Deichmann; Telford; Vor Ort; GBP 16.000 - 23.000; Teilzeit

Zusammenfassung

Deichmann is seeking an enthusiastic Retail Supervisor for our Telford store. This part-time role offers 12 hours per week with an hourly rate of up to £13.91 plus non-contractual sales commission.

Start date is immediate, and you will support store management to deliver excellent customer experiences. You will lead by example on a fast-paced shop floor, drive sales, manage stock and assist with merchandising.

Qualifikationen

• Minimum retail supervisory experience.
• Strong customer service skills and a positive attitude.
• Ability to lead, coach and work under pressure.

Aufgaben

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and administrative duties.
• Provide excellent customer service and build product knowledge to drive sales.

Kenntnisse

Retail experience

Supervisory experience

Customer service

Team leadership

Jobbeschreibung

Here are the full details of the position you have selected.

Job reference : 000129-2026-038651

Full time/Part time : 12 hour contracts available

Location : 36 Sherwood Street, Telford Centre, Telford TF3 4BQ

Start date : Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Telford store.

You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 12 hours per week.

Ideal candidate

Energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 12 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay

up to £13.91 per hour + non contractual, hourly sales commission.