Retail Supervisor (30 hrs)

Deichmann SE; Sheffield; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Hourly sales commission

Job summary

Deichmann UK is seeking a Retail Supervisor for our Crystal Peaks store in Sheffield. This part-time, 30-hour-per-week role supports the store management team and delivers excellent customer service on a fast-paced shop floor.

You will lead a small team, help open and close the store, manage stock and merchandising, and strive to achieve sales targets while maintaining high standards of service.

Qualifications

• Retail supervisory experience preferred.
• Experience leading a team in a fast-paced store.
• Strong customer service and communication skills.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and admin duties.
• Offer excellent customer service with strong product knowledge.
• Lead by example, promote complementary products with each sale.
• Assist management to meet sales targets and KPIs.
• Support team members as required.
• Ensure merchandised displays are refreshed and inviting.
• Process stock deliveries and store transfers.
• Handle customer queries and complaints.

Job description

Job reference

000149-2026-038483

Full time/Part time

30 hour contracts available

Location

Crystal Peaks Shopping Centre, Sheffield, S20 7PJ

Start date

Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Crystal Peaks store.
You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.
This is a part time, permanent position and you will be contracted to work 30 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay

up to £13.91 per hour + non contractual, hourly sales commission.

closing additional information

If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, we'd love to hear from you!