Retail Supervisor (16 hrs)

Deichmann; Chester; Presencial; GBP 16.000 - 23.000; A tiempo parcial

Descripción de la vacante

Deichmann is hiring a Retail Supervisor for our Chester store. The role is part-time (16 hours/week) with a competitive rate of up to £13.91 per hour plus non-contractual commission.

You will support the store team, lead in the Store Manager's absence, and help deliver an exceptional shopping experience. Ideal candidates will have retail experience and some supervisory background, with a proactive, customer-focused attitude and the ability to work on a fast-paced shop floor across any day of the

Formación

• Previous retail experience and ideally supervisory experience.
• Strong customer service focus and ability to lead a small team.
• Cash handling and banking experience is beneficial.

Responsabilidades

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close stores, including cashing up and related admin duties.
• Provide excellent customer service and maintain strong product knowledge.

Conocimientos

Customer service

Team leadership

Retail experience

Supervisory experience

Cash handling

Descripción del empleo

Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann\.com including the advert reference.

Job reference : 000117-2026-038498

Full time/Part time : 16 hour contracts available

Location : 48 Foregate Street, Chester, CH1 1HA

Start date : Immediately

Purpose :

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Chester store.

You will be offered a competitive hourly rate of up to 13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 16 hours per week.

Ideal candidate :

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities :

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close stores, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics :

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention.
• The commitment to work 16 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay :

up to £13.91 per hour + non contractual, hourly sales commission.