Retail Supervisor (30 hrs)

Deichmann; Greater London; Vor Ort; GBP 11.000 - 19.000; Teilzeit

Zusammenfassung

Deichmann is recruiting a part-time Retail Supervisor for our Bromley store. The role is 30 hours per week with a competitive hourly rate and potential commission. You will support the Store Manager, open/close duties, and ensure exceptional customer service on a fast-paced shop floor.

The ideal candidate has supervisory experience, a positive attitude, and the ability to motivate a team, manage stock, and drive sales while delivering a great shopping experience.

Qualifikationen

• Experience in a customer-facing role is essential.
• Proven ability to lead a small team and drive in-store performance.
• Experience handling cash and banking processes.

Aufgaben

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complementary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Kenntnisse

Customer service

Team leadership

Cash handling

Stock management

Merchandising

Communication

Jobbeschreibung

Here are the full details of the position you have selected.

Job reference : 000100-2026-038620

Full time/Part time : 30 hour contracts available

Location : 140 High Street, Bromley, BR1 1EZ

Start date : Immediately

Purpose : Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Bromley store. You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 30 hours per week.

Ideal candidate : If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay : up to £13.91 per hour + non contractual, hourly sales commission.