Temporary Front Desk & Admin Coordinator

Acorn Training Ltd.; Trubshaw; On-site; GBP 17,000 - 21,000; Full time

Job summary

Acorn Training Ltd. is seeking an Administrator/Receptionist on a temporary contract to be the first point of contact for visitors and to deliver high-quality front-of-house services.

The role covers reception, correspondence, basic financial tasks, data entry, event support and GDPR-compliant administration within the Employability department. Experience in a public-facing role and MS Office proficiency are essential.

Qualifications

• GCSE English and Maths at grade 9-4 (essential).
• Experience using Microsoft Word, Excel and Outlook (essential).
• NVQ Level 2 in Administration or Customer Service (desirable).
• IT qualification (desirable).

Responsibilities

• Managing the reception area, including welcoming customers and guests and updating sign in sheets.
• Managing company correspondence, including phone calls, emails, letters, and packages.
• Accurate processing of travel and participant spends to ensure auditable evidence is in place.
• Organising meetings, scheduling appointments and managing the centre rooms.
• Overseeing catering during company events and for relevant participants/learners and accurately recording spends.
• Performing data entry roles, including updating records and databases.
• Communicate with appropriate staff for course referrals.
• Communicate with all relevant staff regarding enrolments and attendance for any courses held.
• Petty cash management and reconciliation.
• Fire Warden – Training will be provided for this.
• First Aid – Training will be provided for this.
• Course enrolments and setting up assessments for training participants before enrolment onto any courses.
• Explaining courses to external/internal people.
• Check stock for refreshments, Learning resources and cleaning products.
• Updating jobs boards
• Support jobs fair within the company
• Handling any paperwork correctly working within GDPR parameters.
• Supporting the team to achieve their objectives in a busy office.

Skills

Excellent customer service

Excellent organisation

Education

GCSE English and Maths

NVQ Level 2 in customer service

NVQ Level 2 in Administration

IT qualification

Tools

Microsoft Office

Job description

Acorn Training Ltd. is seeking an Administrator/Receptionist on a temporary contract to be the first point of contact for visitors and to deliver high-quality front-of-house services.

The role covers reception, correspondence, basic financial tasks, data entry, event support and GDPR-compliant administration within the Employability department. Experience in a public-facing role and MS Office proficiency are essential.