Temporary Customer Service Assistant - Sheffield

The Best Connection; Sheffield; In loco; GBP 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

The Best Connection is recruiting for a Temporary Customer Service Assistant to join our client in Sheffield. This is a business-to-business (B2B) customer service role, ideal for someone who enjoys helping customers in a busy office environment.

Key duties include answering calls, handling emails and online chats, delivering professional service to business customers, and supporting day-to-day operations of the customer service team.

Competenze

• Previous customer service or office-based experience.
• Good verbal and written communication skills.
• A confident and professional telephone manner.
• Good IT skills and the ability to manage different communication channels.
• A friendly, organised and customer-focused approach.

Mansioni

• Answering incoming telephone calls and dealing with customer enquiries.
• Responding to emails in a professional and timely manner.
• Managing online chat enquiries.
• Providing excellent customer service to business customers.
• Supporting the smooth day-to-day running of customer service operations.

Conoscenze

Communication skills

Verbal communication

Written communication

IT skills

Telephone manner

Customer-focused

Descrizione del lavoro

The Best Connection is currently recruiting for a Temporary Customer Service Assistant to work for one of our clients based in Sheffield.

This is a business-to-business (B2B) customer service role, ideal for someone with good communication skills who enjoys helping customers and working in a busy office environment.

Duties will include:

• Answering incoming telephone calls and dealing with customer enquiries.

• Responding to emails in a professional and timely manner.

• Managing online chat enquiries.

• Providing excellent customer service to business customers.

• Supporting the smooth day-to-day running of customer service operations.

The ideal candidate will have:

• Previous customer service or office-based experience.

• Good verbal and written communication skills.

• A confident and professional telephone manner.

• Good IT skills and the ability to manage different communication channels.

• A friendly, organised and customer-focused approach.

The working hours and pay:

• Monday to Friday, 08:00-16:00.

• £13.40 per hour.

• Temporary position.

• Location: Sheffield.

The Best Connection is acting as an Employment Business in relation to this vacancy.