B2B Customer Support Specialist - Temp (Sheffield)

The Best Connection; Sheffield; On-site; GBP 17,000 - 21,000; Full time

Job summary

The Best Connection is recruiting for a Temporary Customer Service Assistant to join our client in Sheffield. This is a business-to-business (B2B) customer service role, ideal for someone who enjoys helping customers in a busy office environment.

Key duties include answering calls, handling emails and online chats, delivering professional service to business customers, and supporting day-to-day operations of the customer service team.

Qualifications

• Previous customer service or office-based experience.
• Good verbal and written communication skills.
• A confident and professional telephone manner.
• Good IT skills and the ability to manage different communication channels.
• A friendly, organised and customer-focused approach.

Responsibilities

• Answering incoming telephone calls and dealing with customer enquiries.
• Responding to emails in a professional and timely manner.
• Managing online chat enquiries.
• Providing excellent customer service to business customers.
• Supporting the smooth day-to-day running of customer service operations.

Skills

Communication skills

Verbal communication

Written communication

IT skills

Telephone manner

Customer-focused

Job description

The Best Connection is recruiting for a Temporary Customer Service Assistant to join our client in Sheffield. This is a business-to-business (B2B) customer service role, ideal for someone who enjoys helping customers in a busy office environment.

Key duties include answering calls, handling emails and online chats, delivering professional service to business customers, and supporting day-to-day operations of the customer service team.