Hybrid Customer Service Advisor: Calm & Confident

Huntress; Epsom; Hybrid; GBP 17,000 - 22,000; Part time

Job summary

Huntress is recruiting a Customer Service Advisor to join a busy team in Epsom with hybrid working. The role pays £12.71 per hour on a temporary basis, with shifts from 9am to 8pm, and one Saturday in four.

You will handle inquiries by phone and email, provide information, and update customer records. A friendly, professional approach and good IT skills are essential to succeed in this busy environment.

Qualifications

• Previous customer service experience is desirable.
• Excellent communication skills.
• Confident speaking with customers.
• Good IT and administration skills.
• Able to work calmly in a busy environment.
• Reliable, organised and approachable.

Responsibilities

• Handling customer enquiries by telephone and email
• Providing information and resolving customer queries
• Updating customer records and systems accurately
• Dealing with a variety of enquiries in a friendly and professional manner
• Working as part of a busy and supportive customer service team

Skills

Excellent communication

Customer service

IT skills

Organization

Calm under pressure

Reliability

Job description

Huntress is recruiting a Customer Service Advisor to join a busy team in Epsom with hybrid working. The role pays £12.71 per hour on a temporary basis, with shifts from 9am to 8pm, and one Saturday in four.

You will handle inquiries by phone and email, provide information, and update customer records. A friendly, professional approach and good IT skills are essential to succeed in this busy environment.