Temporary Customer Service Administrator

Allen Associates; Oxford; Presencial; GBP 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Holiday pay

Weekly PAYE payroll

Resumo da oferta

Allen Associates is seeking a detail-focused Temporary Customer Service Administrator to join their team on a short-term basis near Oxford. You will respond to customer inquiries, handle complaints, perform compliance checks and maintain accurate records during a busy seasonal period.

The role is office-based, with 37.5 hours per week from 9:00 to 17:30, Monday to Saturday. Immediate availability is preferred; assignment runs until the end of February 2027, with weekly PAYE payroll and holiday

Qualificações

• Proven administrative experience in a commercial setting.
• Excellent written communication and customer service skills.
• Strong organisational skills and meticulous attention to detail.
• Understanding of compliance procedures.
• Ability to work accurately under pressure and manage changing priorities.
• Proficiency in Microsoft Excel, Word and Outlook.

Responsabilidades

• Responding to customer enquiries and handling complaints professionally to support positive outcomes.
• Completing administrative tasks accurately and maintaining clear customer records.
• Carrying out compliance checks in line with established procedures.
• Managing written communication with care, clarity and attention to detail.
• Supporting the wider team during a particularly busy seasonal period.
• Working scheduled dates across the Christmas period, including 29 to 31 December.

Conhecimentos

Attention to detail

Written communication

Customer service

Ferramentas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descrição da oferta de emprego

Are you organised, detail-focused and committed to delivering excellent customer service?Have you worked in a commercial administration capacity, under pressure and at a fast-pace?

If you are available immediately and can work until the end of February 2027, this could be a fantastic booking to consider.

Temporary Customer Service Administrator Responsibilities

• Responding to customer enquiries and handling complaints professionally to support positive outcomes.
• Completing administrative tasks accurately and maintaining clear customer records.
• Carrying out compliance checks in line with established procedures.
• Managing written communication with care, clarity and attention to detail.
• Supporting the wider team during a particularly busy seasonal period.
• Working scheduled dates across the Christmas period, including 29 to 31 December.

Temporary Customer Service Administrator Rewards

• £13 per hour plus holiday pay, paid weekly via PAYE.
• Monday to Saturday working hours, 9.00am to 5.30pm, totalling 37.5 hours per week.
• Assignment running until the end of February 2027.
• Opportunity to develop your Temporary Customer Service Administrator skills and administration experience.
• Public transport routes run closeby.

The Company

Our client is focused on delivering positive customer experiences.

Temporary Customer Service Administrator Experience Essentials

• Proven administrative experience in a commercial setting.
• Excellent written communication and customer service skills.
• Strong organisational skills and meticulous attention to detail.
• Understanding of compliance procedures.
• Ability to work accurately under pressure and manage changing priorities.
• Proficiency in Microsoft Excel, Word and Outlook.

Location

This office-based assignment is based just on the fringes of Oxford City Centre - there is no parking available so please consider your daily commute using public transport when applying.