Temporary Customer Service Administrator — Immediate Start (£13/hr)

Allen Associates; Oxford; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Weekly PAYE payroll

Job summary

Allen Associates is seeking a detail-focused Temporary Customer Service Administrator to join their team on a short-term basis near Oxford. You will respond to customer inquiries, handle complaints, perform compliance checks and maintain accurate records during a busy seasonal period.

The role is office-based, with 37.5 hours per week from 9:00 to 17:30, Monday to Saturday. Immediate availability is preferred; assignment runs until the end of February 2027, with weekly PAYE payroll and holiday

Qualifications

• Proven administrative experience in a commercial setting.
• Excellent written communication and customer service skills.
• Strong organisational skills and meticulous attention to detail.
• Understanding of compliance procedures.
• Ability to work accurately under pressure and manage changing priorities.
• Proficiency in Microsoft Excel, Word and Outlook.

Responsibilities

• Responding to customer enquiries and handling complaints professionally to support positive outcomes.
• Completing administrative tasks accurately and maintaining clear customer records.
• Carrying out compliance checks in line with established procedures.
• Managing written communication with care, clarity and attention to detail.
• Supporting the wider team during a particularly busy seasonal period.
• Working scheduled dates across the Christmas period, including 29 to 31 December.

Skills

Attention to detail

Written communication

Customer service

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Allen Associates is seeking a detail-focused Temporary Customer Service Administrator to join their team on a short-term basis near Oxford. You will respond to customer inquiries, handle complaints, perform compliance checks and maintain accurate records during a busy seasonal period.

The role is office-based, with 37.5 hours per week from 9:00 to 17:30, Monday to Saturday. Immediate availability is preferred; assignment runs until the end of February 2027, with weekly PAYE payroll and holiday