Temporary Customer Service Administrator | Immediate Start

Office Angels; Taunton; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Boost discounts

Temporary Candidate of the Month

Lunches / treats

Online timesheets

Dedicated consultant support

Job summary

Office Angels Limited in Taunton, Somerset, is seeking a well-organised Customer Service Administrator for an immediate start on a temporary basis (3–4 months). The role focuses on delivering excellent customer service while managing orders and responding to enquiries.

You will work with a supportive team and Sales Account Managers to ensure a seamless customer experience, handling both internal and external communications efficiently.

Qualifications

• Prior experience in sales or customer service office environments.
• Proficient with Microsoft Office and digital tools.
• Strong communication and relationship-building skills.
• Highly organized with attention to detail.
• Able to work both independently and in a team.

Responsibilities

• Oversee end-to-end customer order journey including booking and processing.
• Provide accurate pricing and delivery details using established systems.
• Support Sales Account Managers with event coordination and engagement.
• Respond promptly to phone and email queries from clients and internal teams.
• Maintain digital and paper filing systems for easy information access.
• Coordinate all site mail for smooth daily operations.
• Assist with creating new customer accounts and credit term applications.

Skills

Sales/customer service

MS Office

IT literacy

Excellent communicator

Independent worker

Team collaboration

Tools

Microsoft Office Suite

Job description

Temporary Customer Service Administrator | Immediate Start

Location: Taunton, Somerset

Hourly Rate: Up to £14.87 per hour (DOE)

Hours: Monday - Friday, 8am - 4:30pm

Contract: Temporary role for minimum 3 - 4 months; available immediately, must commit for duration.

Benefits

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary Candidate of the Month award
• Temporary candidate lunches / treats
• Online timesheets
• A dedicated consultant as an additional layer of support

Office Angels are currently recruiting for a well organised and punctual Customer Service Administrator to join their friendly team of 4. You'll be the welcoming face of the company, ensuring every customer enjoys a seamless experience from their very first interaction. You'll play a key role in managing orders and responding to enquiries with efficiency and care. Working closely with a supportive team and dynamic sales account managers, you'll deliver outstanding service and administrative support. You'll collaborate with both internal colleagues and external customers, making a real impact on customer relationships and overall success.

Main Responsibilities

• Overseeing the end-to-end customer order journey, including booking, purchase order verification, and order processing.
• Delivering accurate pricing and delivery details using established systems and procedures.
• Supporting Sales Account Managers with event coordination and customer engagement activities.
• Responding promptly to telephone and email queries from both internal teams and external clients.
• Organising and maintaining both digital and paper filing systems to ensure easy access to information.
• Coordinating all incoming and outgoing site mail for smooth daily operations.
• Assisting with the setup of new customer accounts and processing credit term applications.

Key Skills

• Prior experience working in a sales or customer service office environment
• Proficient in Microsoft Office Suite and comfortable using digital tools
• Skilled at building strong relationships with both customers and colleagues
• Highly organised, detail-focused, and an excellent communicator
• Strong IT skills, including Microsoft Office applications
• Ability to work independently as well as part of a team

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.