Temporary Administrator

Allen Associates; Vale of White Horse; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Holiday pay

Paid weekly via PAYE

On-site parking

Job summary

Allen Associates is seeking a temporary Administrator for a charitable organisation in North Oxford. You will handle a high-volume inbox, triage urgent enquiries, log actions and keep sensitive information confidential in line with GDPR.

The role requires strong MS Office 365 skills (Outlook, Excel, Word), experience with CRM systems, and excellent written communication. Immediate start, weekly PAYE pay, with holiday pay and on-site parking.

Qualifications

• Experience managing a high-volume inbox, query tracking system and administrative database.
• Strong working knowledge of Office 365 including Outlook, Excel and Word.
• Understanding of GDPR and data protection when handling sensitive information.
• Excellent written communication with a clear, professional and empathetic tone.
• Ability to work independently, prioritise workload and escalate urgent matters.
• Familiarity with CRM systems or casework databases.

Responsibilities

• Monitoring and triaging inbox messages, ensuring urgent matters are escalated promptly.
• Logging enquiries accurately and maintaining clear records of actions, follow-ups and outcomes.
• Notifying relevant stakeholders to support timely responses.
• Filing documentation in line with GDPR and data protection requirements.
• Managing confidential information with care, professionalism and discretion.
• Supporting efficient administration for mental health and counselling services, without undertaking clinical assessments or risk decisions.

Skills

Inbox management

CRM systems

Data protection

Written communication

Prioritisation

Tools

Outlook

Excel

Word

CRM software

Job description

Could your excellent administration and communication skills help ensure sensitive enquiries are handled promptly, accurately and confidentially?

This wonderful client is seeking support from a proven Administrator, with experience of utilising a CRM.

Please note, this is a temporary position paid on a weekly PAYE basis and will require an immediate start; lengthy notice periods cannot be accommodated.

Temporary Administrator Responsibilities

This position will involve, but will not be limited to:

• Monitoring and triaging incoming inbox messages, ensuring urgent matters are escalated promptly.
• Logging enquiries accurately and maintaining clear records of actions, follow-ups and outcomes.
• Notifying relevant stakeholders to support timely responses.
• Filing documentation in line with GDPR and data protection requirements.
• Managing confidential information with care, professionalism and discretion.
• Supporting efficient administration for mental health and counselling services, without undertaking clinical assessments or risk decisions.

Temporary Administrator Rewards

• £14 to £15 per hour, based on skills and experience, plus holiday pay, paid weekly via PAYE.
• The opportunity to support meaningful services through accurate and confidential administration.
• Valuable experience in inbox management, casework administration and data protection.
• A professional working environment with clear processes and supportive colleagues.

The Company

Our client is a well-established charitable organisation.

Temporary Administrator Experience Essentials

• Experience managing a high-volume inbox, query tracking system and administrative database.
• Strong working knowledge of Microsoft Office 365, particularly Outlook, Excel and Word.
• Understanding of GDPR and data protection when handling sensitive information.
• Excellent written communication skills with a clear, professional and empathetic tone.
• High accuracy when logging records, filing documents and tracking outstanding actions.
• Ability to work independently, prioritise workload and escalat[e] urgent matters appropriately.
• Familiarity with CRM systems or casework databases is beneficial.

Location

The office is based in North Oxford; parking is available on site.