Temporary CRM Assistant (MC633)

Triumph Motorcycles; Hinckley; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Triumph Motorcycles, The Original British Motorcycling Company, is seeking a highly organised Temporary CRM Assistant to join our Central Marketing Team for a 12-month, on-site contract in Hinckley. You will support data-driven CRM campaigns and customer journeys, helping engage, retain and re-engage audiences across global markets.

Working with the Global CRM Manager, you will deploy email communications, analyse metrics, and optimise campaigns using tools like Google Analytics and Dynamics

Qualifications

• Recent Marketing graduate or with some practical work experience with CRM systems.
• Confident user of Microsoft Office software, especially with Excel.
• Experience with utilising reporting tools.
• Understanding of Dynamics 365 and experience with large datasets would be desirable.
• Strong organisation skills with the ability to prioritise, multitask, and work independently.

Responsibilities

• Support the planning, build, and deployment of CRM campaigns and automated customer journeys.
• Manage the scheduling and deployment of global email marketing communications, ensuring timely and accurate delivery.
• Monitor campaign performance and analyse key metrics such as open rates, click-through rates, and conversions to drive continuous improvement.
• Use Google Analytics, A/B testing, and customer insights to optimise engagement and marketing effectiveness.
• Create and adapt engaging email content, assets, and copy to support global marketing campaigns and customer communications.

Skills

CRM campaigns

Excel

Microsoft Office

Reporting tools

Organisational skills

Independent work

Education

Marketing degree or equivalent

Tools

Dynamics 365

Google Analytics

A/B testing

Job description

The Original British Motorcycling Company

Temporary CRM Assistant - This is a 12-Month contract. Please note this is a fully onsite position.

We're seeking a highly organised and detail-oriented Temporary CRM Assistant to join our Central Marketing Team. This is an exciting opportunity to support the delivery of large-scale, data-driven marketing campaigns for a globally recognised brand. Working closely with the Global CRM Manager and wider marketing team, you'll help create and deploy customer communications that engage, retain, and re-engage audiences across multiple markets. This role would be particularly suited to a recent Marketing graduate or an individual looking to develop their career within CRM and digital marketing.

Duties and Responsibilities:

• Support the planning, build, and deployment of CRM campaigns and automated customer journeys.
• Manage the scheduling and deployment of global email marketing communications, ensuring timely and accurate delivery.
• Monitor campaign performance and analyse key metrics such as open rates, click-through rates, and conversions to drive continuous improvement.
• Use Google Analytics, A/B testing, and customer insights to optimise engagement and marketing effectiveness.
• Create and adapt engaging email content, assets, and copy to support global marketing campaigns and customer communications.

Skills & Experience required:

• Recent Marketing graduate or with some practical work experience with CRM systems.
• Confident user of Microsoft Office software, especially with Excel.
• Experience with utilising reporting tools.
• Understanding of Dynamics 365 and experience with large datasets would be desirable.
• Strong organisation skills with the ability to prioritise, multitask, and work independently.

Hours of Work: 39 hrs per week, Monday to Friday.

Full details of the job description and person specification can be found in the downloadable job files. Join us for the Ride!

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Visit our candidate centre to access your details.