Temporary CRM Assistant

Triumph; Higham on the Hill; On-site; GBP 23,000 - 32,000; Full time

Job summary

The Original British Motorcycling Company is seeking a highly organized Temporary CRM Assistant to join our Central Marketing Team. This 12-month contract role focuses on delivering large-scale, data-driven marketing campaigns across multiple markets, supporting the Global CRM Manager and wider team.

You'll help plan, build, and deploy CRM campaigns and automated journeys, manage scheduling of global emails, and analyse performance to drive improvements.

Qualifications

• Recent Marketing graduate or with some practical work experience with CRM systems.
• Proficient with Microsoft Excel and reporting tools.
• Understanding of Dynamics 365 and large datasets desirable.
• Strong organisational, prioritisation and multitasking abilities.

Responsibilities

• Plan, build and deploy CRM campaigns and automated customer journeys.
• Schedule and deploy global email communications with timely delivery.
• Monitor campaign performance and analyse open rates, CTRs and conversions.
• Use Google Analytics, A/B testing and customer insights to optimise engagement.
• Create and adapt engaging email content and copy for global campaigns.

Skills

CRM experience

Analytical mindset

Strong organisation

Independent worker

Education

Marketing degree or equivalent

Tools

Excel

Dynamics 365

Reporting tools

Job description

Temporary CRM Assistant

The Original British Motorcycling Company

Temporary CRM Assistant - This is a 12-Month contract. We're seeking a highly organised and detail-oriented Temporary CRM Assistant to join our Central Marketing Team. This is an exciting opportunity to support the delivery of large-scale, data-driven marketing campaigns for a globally recognised brand. Working closely with the Global CRM Manager and wider marketing team, you'll help create and deploy customer communications that engage, retain, and reengage audiences across multiple markets. This role would be particularly suited to a recent Marketing graduate or an individual looking to develop their career within CRM and digital marketing.

Duties and Responsibilities:

• Support the planning, build, and deployment of CRM campaigns and automated customer journeys.
• Manage the scheduling and deployment of global email marketing communications, ensuring timely and accurate delivery.
• Monitor campaign performance and analyse key metrics such as open rates, click-through rates, and conversions to drive continuous improvement.
• Use Google Analytics, A/B testing, and customer insights to optimise engagement and marketing effectiveness.
• Create and adapt engaging email content, assets, and copy to support global marketing campaigns and customer communications.

Skills & Experience required:

• Recent Marketing graduate or with some practical work experience with CRM systems.
• Confident user of Microsoft Office software, especially with Excel.
• Experience with utilising reporting tools.
• Understanding of Dynamics 365 and experience with large datasets would be desirable.
• Strong organisation skills with the ability to prioritise, multitask, and work independently.

Hours of Work:

39 hrs per week, Monday to Friday.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment