Temporary Accommodation Support Specialist

Wollborg Michelson Personnel Service Inc; Warwick; On-site; GBP 23,000 - 29,000; Full time

Job summary

Warwick District Council is seeking a proactive and compassionate individual to join our Temporary Accommodation Team, supporting residents in temporary accommodation and ensuring they feel safe and treated with dignity.

You will manage a varied caseload, work with internal teams, landlords and external agencies, keep accurate records, and prepare reports, while upholding safeguarding, confidentiality and inclusion principles. This role is based in Warwick and not suitable for home working.

Qualifications

• Strong communication and interpersonal skills.
• A compassionate, non-judgemental approach when working with vulnerable individuals.
• Ability to manage a varied caseload and work under pressure.
• Good problem-solving skills and professional conduct.
• Ability to work with internal teams, landlords and external support agencies.
• Good administrative and IT skills, including record keeping and reporting.
• Understanding of safeguarding, confidentiality, equality, diversity and inclusion.
• Flexible and proactive approach to improve outcomes for residents.

Responsibilities

• Provide practical support to residents living in temporary accommodation.
• Manage a varied caseload and prioritize competing demands.
• Collaborate with internal teams, landlords and external support agencies.
• Maintain accurate records and prepare regular reports on caseloads and outcomes.
• Ensure safeguarding, confidentiality, and equality and inclusion are upheld in all work.

Skills

Communication

Interpersonal skills

Safeguarding

Administration

IT skills

Confidentiality

Diversity & inclusion

Problem-solving

Teamwork

Organised

Job description

Warwick District Council is seeking a proactive and compassionate individual to join our Temporary Accommodation Team, supporting residents in temporary accommodation and ensuring they feel safe and treated with dignity.

You will manage a varied caseload, work with internal teams, landlords and external agencies, keep accurate records, and prepare reports, while upholding safeguarding, confidentiality and inclusion principles. This role is based in Warwick and not suitable for home working.