Temporary Accommodation Officer (ref:791)

Kibbi Technologies Inc.; Winchester; On-site; CAD 61,000 - 68,000; Full time

Benefits offered by this job

Employer paid health cash plan

Salary sacrifice scheme for cars and e

26 days annual leave rising to 33 days

Job summary

Winchester City Council is hiring for a role within the Temporary Accommodation team to oversee day-to-day housing management for homeless households and help residents become tenancy-ready for move-on or independent living.

The role requires visiting residents in units across the district, conducting health and safety visits, and delivering excellent customer service in a fast-paced environment. A DBS check is required, with travel as part of the duties.

Qualifications

• Experience in housing sector with vulnerable households.
• Ability to work flexibly in a reactive environment.
• Excellent problem-solving skills and reliability.

Responsibilities

• Manage day-to-day housing operations for temporary accommodation.
• Help residents become tenancy-ready for move-on/independent living.
• Conduct visits to residents across the district and health and safety checks.

Skills

Customer service

Problem solving

Teamwork

Job description

Website Winchester City Council

Winchester City Council

Closing date: Tuesday 8 September 2026

Interview date: Thursday 17 September 2026

• Full Time
• Permanent
• Winchester
• Posted 11 hours ago
• 32597 - 36363 £ / Year
• Closes: 8 September 2026

The Temporary Accommodation team are looking for a dynamic individual who thrives in a fast-paced reactive role, has customer service at the heart of what they do and a “can do” attitude!

You will be required to work as part of the Temporary Accommodation team to provide day to day housing management of the Council’s temporary accommodation for homeless households. You will also be required to provide low level support to ensure residents are tenancy ready to access move on / independent living opportunities.

The Temporary Accommodation team are based in offices just outside the vibrant city centre of Winchester. You will need to meet the travel requirements of the role as you will visit residents in our units of temporary accommodation across the district, as well as conducting health and safety visits at our schemes.

If you are experienced in working in the housing sector with vulnerable households and like to work in an environment where no two days are the same – then this could be the job for you!

We are looking for someone who is passionate about providing excellent customer service, who can work flexibly due to the reactive nature of the role, whilst remaining calm under pressure. You will need to be an excellent problem solver and a reliable team member to deliver positive outcomes to those individuals in the council’s temporary accommodation.

Benefits

• Employer paid health cash plan
• Salary sacrifice scheme for cars and bikes
• 26 days annual leave per year rising to 33 days – dependent on length of service
• Membership to the Local Government Pension Scheme
• Discounts at a range of major high street brands and the two leisure centres in the district
• Excellent working environmentSupport for continuous professional development

A DBS check will be required for this role, and you must be able to meet the travel requirements for the post.

For an informal discussion about the role, please contact Laura Wilson, Temporary Accommodation Manager on 07749 573396 or via email at [e-mail].