Homeownership Officer (Maternity)

Local Government South East; Winchester; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Hybrid pattern

Health cash plan

Salary sacrifice

26 days leave

LGPS

Discounts

Excellent environment

Professional development

Job summary

Winchester City Council is seeking an organized Homeownership Officer to support the management of Shared Ownership, Leasehold, Right to Buy and Private Residential Lettings services.

You will administer Right to Buy applications, ensure compliance with legislation and statutory timescales, manage service charges, provide day-to-day leasehold and homeownership management services, interpret lease agreements, and support income collection and arrears recovery.

Qualifications

• Knowledge of homeownership services, including service charges and Section 20 consultations.
• Experience in a customer-facing or social housing environment (minimum two years preferred).
• Good numeracy, literacy and communication skills.
• The ability to work flexibly and effectively under pressure.
• The successful candidate must be able to meet the travel requirements of the role. This post is subject to a DBS check.

Responsibilities

• Administer Right to Buy applications and ensure compliance with legislation and statutory timescales.
• Manage service charge processes for leaseholders and shared owners.
• Provide day-to-day leasehold and homeownership management services.
• Interpret lease agreements and support income collection and arrears recovery activities.

Skills

Numeracy

Literacy

Communication skills

Customer-facing experience

Social housing

Tools

Microsoft Excel

Microsoft Word

Job description

• Full Time
• Temporary
• Winchester, Hampshire
• Posted 2 days ago
• 32,597.00 to 36,363.00 £ / Year
• Closes: 6 September 2026

Website Winchester City Council

Winchester City Council

Closing date: 6th September 2026

Proposed Interview date: 16th September 2026

Contract Type: 12 months temporary contract (Maternity Cover) / Full time

The Homeownership Team are looking for an organised and customer-focused Homeownership Officer to support the management of our Shared Ownership, Leasehold, Right to Buy and Private Residential Lettings services.

The role includes administering Right to Buy applications, ensuring compliance with all relevant legislation and statutory timescales, managing service charge processes for leaseholders and shared owners, providing day-to-day leasehold and homeownership management services, interpreting lease agreements, and supporting income collection and arrears recovery activities.

About You

We seek a positive, motivated team player with strong organisational skills, attention to detail and a commitment to delivering excellent customer service. You will be confident working to deadlines, maintaining accurate records and using IT systems, including Microsoft Excel and Word.

Ideally, You Will Have

• Knowledge of homeownership services, including service charges and Section 20 consultations.
• Experience in a customer-facing or social housing environment (minimum two years preferred).
• Good numeracy, literacy and communication skills.
• The ability to work flexibly and effectively under pressure.
• The successful candidate must be able to meet the travel requirements of the role. This post is subject to a DBS check.

Benefits

• Hybrid-working pattern (50% in the office, 50% at home)
• Employer paid health cash plan
• Salary sacrifice scheme for cars and bikes
• 26 days annual leave per year rising to 33 days - dependent on length of service
• Membership to the Local Government Pension Scheme
• Discounts at a range of major high street brands and the two leisure centres in the district
• Excellent working environment
• Support for continuous professional development

For an informal discussion about the role, please contact Jayne Miles on 01962 848165 or via email [e-mail]

To request a copy of the job description, please contact the HR Recruitment team ([e-mail]).