Special Maintenance Support Officer

Local Government South East; Winchester; On-site; GBP 16,000 - 17,000; Part time

Benefits offered by this job

Free parking

Local government pension scheme

Job summary

Winchester City Council is seeking an experienced, office-based Support Officer to join the Special Maintenance team at Winnall Depot, with occasional visits to City Offices. The role involves assisting the Special Maintenance manager with general admin, supplier liaison, invoice processing, and ensuring the depot runs smoothly.

The post is part-time (22.2 hours per week) with potential occasional overtime.

Qualifications

• Experience in a busy, office-based role.
• Proficient with Outlook, Word and Excel.
• Able to work independently and confidently in a depot environment.

Responsibilities

• Assist the Special Maintenance manager with general office duties.
• Prepare documents, liaise with suppliers, take notes at meetings and raise invoices/payments.
• Support field-based staff by preparing work packs and issuing work when required.
• Help manage the depot office environment, handling phones, emails, visitors and deliveries.
• Order stationery, PPE, cleaning products and manage the tea room and supplies.
• Assist with the transition to Microsoft 365 tools (Teams, Whiteboard, OneNote, SharePoint) as training is provided.

Skills

Office administration

Communication

Organisational skills

Attention to detail

Tools

Outlook

Word

Excel

Microsoft 365

Teams

SharePoint

Job description

• Closes: 20 September 2026

• Part Time
• Permanent
• Winchester, Hampshire
• Posted 2 weeks ago
• £16,094.40 - £17,438.40 (£26,824 - £29,064 FTE) £ / Year
• Closes: 20 September 2026

Website Winchester City Council

Winchester City Council

Closing Date: 20th September 2026

Interview Date: 1st and 2nd October 2026

Contract Type: Permanent/Part-time (22.2 hours per week)

Salary: £16,094.40 – £17,438.40 (£26,824 – £29,064 FTE)

Location: Based at Winnall Depot, Moorside Road, Winchester.

We are seeking an experienced office based support officer to work in our very friendly Special Maintenance team.

The post is based in our depot at Winnall, but will require occasional visits to the City Offices to collect post, attend training courses meetings etc.

Your primary role is to assist the Special Maintenance manager who has a very busy role, so it would involve assisting them in general office work, preparing documents, speaking to suppliers, taking notes at meetings, liaising with the teams in the wider council, arranging purchase orders, printing/scanning, raising invoices and arranging payments.

You will also support the field based staff so it could involve preparing work packs, giving them instructions, and making sure they are fully occupied during the day by issuing work when required. This work will may involve printing/photocopying works instructions, but we will be moving over to a digital platform so that work will eventually transition to managing a software platform.

The role will also involve helping to manage the office environment, so receiving phone calls, dealing with e mails, assisting visitors and dealing with deliveries, as well as general office management such as managing the stationary cupboard ordering items as required, managing the tea room supplies, auditing/ordering the PPE supplies, ordering cleaning products, testing the fire alarm, keeping an eye on site housekeeping/cleaning. There will be a variety of bespoke software packages to work on, notably the finance system, but any applicant will need to be familiar with Outlook, Word and Excel. We are transitioning over to Microsoft 365 so in time Teams, Whiteboard, One Note and Sharepoint, all training will be provided.

Due to the nature of the roles undertaken by the rest of the staff based at the depot the office can range from exceptionally busy to quiet, with the applicant sometimes being the only person at the depot if officers are out on site. Being a depot it will also present a differing work culture to a traditional office, so any applicant will need to be very confident, independent and assertive to thrive in that variable and sometimes unconventional environment.

This is a part time post alternating with another part time officer. We would be looking at working Monday Tuesday Wednesday with limited opportunities for overtime. Very occasionally moving working days or working from home may be possible subject to operational requirements, but essentially the role is depot based due to the need to answer phones deal with deliveries etc.

The team also manage out of hours work and assistance may be required to deal with those situations, which could be something very occasional and small like waiting around for an hour for a delivery to arrive, to large issues like the city centre flooding which may require compulsory overtime, but that is very rare.

We Offer An Excellent Package Of Benefits Including

• Employer paid health cash plan
• Cycle to Work and Car Benefit salary sacrifice schemes
• Competitive annual leave per year
• Flexible working arrangements ( occasional subject to depot duties being covered )
• 13 days additional flexi leave per year (subject to operational requirements)
• Option to buy up to 5 days additional annual leave
• Free parking
• Membership of the Local Government Pension Scheme
• Discounted membership at the two leisure centres in the district
• Confidential Employee Advice and Support Programme
• Employee retail and shopping discounts
• Season Ticket Loans
• Excellent working environment
• Support for continuous professional development

For enquiries please contact Darren Lewis Head of Engineering & Transport on 01962 848571 or [e-mail]