Temporary Accommodation Officer: Move People Into Housing

Empro Group; Basildon; On-site; GBP 21,000 - 27,000; Full time

Job summary

Empro Group in Basildon is seeking a Temporary Accommodation Officer to coordinate placement of homeless clients into interim accommodation and nominations into S193 stage 2 housing. The role involves ongoing case management, tenancy oversight, rent collection, inspections, and ensuring timely move-on to permanent housing while discharging the council's rehousing duties.

You will work in the community, respond to repairs, monitor property conditions, and liaise with housing partners to deliver

Qualifications

• Experience in public sector housing or similar environment.
• Experience using CIVICA and JIGSAW systems.
• Experience managing rent accounts and enforcement.
• Up-to-date knowledge of Homeless legislation, Landlord and Tenant Law, Housing Act 1996 and Benefit regulations.
• Knowledge of housing options and support services.
• Commitment to Equal Opportunities.

Responsibilities

• This role involves moving customers in and out of temporary accommodation in the community.
• Dealing with repairs as needed.
• Carrying out regular property inspections.
• Looking after temporary accommodation properties and customers during their stay.

Skills

Public housing experience

Homeless legislation knowledge

Housing Act 1996 knowledge

Benefit regulations knowledge

Equal opportunities understanding

Tools

CIVICA

JIGSAW

Job description

Empro Group in Basildon is seeking a Temporary Accommodation Officer to coordinate placement of homeless clients into interim accommodation and nominations into S193 stage 2 housing. The role involves ongoing case management, tenancy oversight, rent collection, inspections, and ensuring timely move-on to permanent housing while discharging the council's rehousing duties.

You will work in the community, respond to repairs, monitor property conditions, and liaise with housing partners to deliver