Temporary Accommodation & Resettlement Officer

Sevenoaks District Council; Sevenoaks; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

Sevenoaks District Council is seeking a Housing Resettlement and Accommodation Officer to support temporary accommodation, resettlement and housing services within the Housing Options and Solutions Team. You will help manage enquiries, coordinate property matching and move-ins, and assist with welfare checks while supporting vulnerable households.

The role sits within the Housing Resettlement and Accommodation Team, contributing to statutory homelessness duties and service improvements.

Qualifications

• Experience providing housing advice within a local authority context.
• Understanding Housing Act 1996 Part VII and Homelessness Reduction Act 2017 is desirable.
• GCSEs including Maths and English are required; vocational qualification desirable.

Responsibilities

• Support delivery of temporary accommodation, resettlement and housing support services.
• Assist with property matching, move-ins and welfare checks.
• Maintain accurate records and assist income recovery.

Skills

Local authority housing experience

Advising customers

Communication skills

Negotiation & mediation

Education

GCSEs A-C including Maths and English

NVQ Level 2 in Housing or Customer Care (desirable)

Tools

Microsoft Office

Housing systems

Job description

Sevenoaks District Council is seeking a Housing Resettlement and Accommodation Officer to support temporary accommodation, resettlement and housing services within the Housing Options and Solutions Team. You will help manage enquiries, coordinate property matching and move-ins, and assist with welfare checks while supporting vulnerable households.

The role sits within the Housing Resettlement and Accommodation Team, contributing to statutory homelessness duties and service improvements.