Temp-to-Perm Service Controller & Admin Scheduler

ARC (Norwich) Ltd; Norwich; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Annual leave pro-rata

Weekly pay

Health Assured

Free online training

Job summary

ARC (Norwich) Ltd seeks an Administrator / Service Controller to join our busy team in Norwich. This is a temporary role with potential to go permanent, part-time, starting ASAP, paying £15 per hour.

You will coordinate engineers’ schedules, manage service requests, update customers, raise job sheets, and maintain records. The ideal candidate has experience in service coordination or administration, strong communication and organisational skills, and is proficient in Microsoft Office.

Qualifications

• Experience in a service controller, scheduler, coordinator or administration role.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to prioritise workloads.
• Confident using Microsoft Office and computer systems.
• Able to work independently and as part of a team.

Responsibilities

• Coordinating engineers' schedules and appointments
• Managing incoming service requests and allocating work
• Liaising with customers to provide updates and resolve queries
• Raising and processing job sheets and service documentation
• Maintaining accurate records and updating internal systems
• Providing general administrative support to the service team

Skills

Experience as Service Controller/Sched

Communication skills

Organisational skills

MS Office proficiency

Teamwork/independent work

Tools

Microsoft Office

Job description

ARC (Norwich) Ltd seeks an Administrator / Service Controller to join our busy team in Norwich. This is a temporary role with potential to go permanent, part-time, starting ASAP, paying £15 per hour.

You will coordinate engineers’ schedules, manage service requests, update customers, raise job sheets, and maintain records. The ideal candidate has experience in service coordination or administration, strong communication and organisational skills, and is proficient in Microsoft Office.