Temp Customer Service & Admin Specialist

Personnel Placements; Salisbury; On-site; GBP 15,000 - 21,000; Full time

Job summary

Personnel Placements in Salisbury is seeking a friendly Temporary Customer Service Agent to join the team. The role combines customer service, administration and database work, with standard hours 9am–5pm, Monday to Friday, and pay at £13.46 per hour.

You’ll be the first point of contact for customers, handling calls, answering queries and updating records to keep information accurate. Strong communication, data entry and teamwork are essential for delivering a helpful, professional service.

Qualifications

• Customer-focused and enjoys helping people.
• Confident speaking to customers over the telephone.
• Organised and accurate with good attention to detail.
• Comfortable using computer systems and databases.

Responsibilities

• Handling incoming customer calls in a friendly and professional manner.
• Answering general customer queries and providing information where possible.
• Updating customer records and maintaining accurate database information.
• Carrying out general administration and data entry.
• Identifying queries that need specialist assistance and forwarding them to the relevant team.
• Liaising with colleagues to ensure customer queries are dealt with promptly.

Skills

Customer service

Administration

Data entry

Phone calls

Database work

Job description

Personnel Placements in Salisbury is seeking a friendly Temporary Customer Service Agent to join the team. The role combines customer service, administration and database work, with standard hours 9am–5pm, Monday to Friday, and pay at £13.46 per hour.

You’ll be the first point of contact for customers, handling calls, answering queries and updating records to keep information accurate. Strong communication, data entry and teamwork are essential for delivering a helpful, professional service.