Temp Council Services Advisor – First-Point Support

Essential Employment; West of England; Sur place; GBP 15 000 - 21 000; Temps partiel

Résumé du poste

Essential Employment is recruiting a One Stop Shop Customer Care Officer in Castleford for a temporary assignment paying £13.26 per hour. The successful candidate will handle customer enquiries for council services from a range of customers, including vulnerable individuals, and resolve complex queries at the first point of contact.

You will gather information, verify supporting evidence and update computer records, and provide advice on legislation driven services such as Council Tax, Housing

Responsabilités

• Handle customer enquiries for council services from a range of customers, including vulnerable groups, at first point of contact.
• Gather information and verify supporting evidence for enquiries.
• Update computer records and provide advice on legislation-driven services such as Council Tax, Housing and Housing Benefit.

Description du poste

Essential Employment is recruiting a One Stop Shop Customer Care Officer in Castleford for a temporary assignment paying £13.26 per hour. The successful candidate will handle customer enquiries for council services from a range of customers, including vulnerable individuals, and resolve complex queries at the first point of contact.

You will gather information, verify supporting evidence and update computer records, and provide advice on legislation driven services such as Council Tax, Housing