Telesales Specialist

CIA 2000 Ltd; Greater Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

CIA 2000 Ltd is looking for a full-time Telesales Specialist to join their team in Greater Manchester. You will be responsible for reaching out to potential customers, understanding their security and fire system needs, and promoting solutions.

The ideal candidate has strong customer service skills, exceptional communication abilities, and a goal-oriented mindset. You will work closely with sales and support teams to achieve targets.

Interested applicants should send their CV to [e-mail].

Qualifications

• Strong Customer Service and Customer Support skills.
• Exceptional communication skills for engaging clients.
• Proven ability in sales with a goal-oriented mindset.
• Experience in providing training to clients is advantageous.
• Excellent problem-solving abilities and proactive approach.
• Ability to work collaboratively in a team-oriented environment.
• Previous experience in the security or fire solutions industry is highly desirable.
• Basic proficiency in Microsoft Office and CRM software.

Responsibilities

• Making outbound sales calls to potential and existing customers.
• Providing product information and responding to customer inquiries.
• Maintaining high levels of customer relationship management.
• Collaborating with sales and support teams to meet customer expectations.

Skills

Customer Service

Communication

Sales

Problem-solving

Teamwork

Microsoft Office

CRM Software

Job description

We have a position available for a telesales specialist to join our team. If you're interested in the position, please get in touch.

CIA 2000 Ltd are currently seeking a full-time telesales specialist to join our team.

Company Description

CIA 2000 Ltd is a leading provider of integrated security and fire solutions specializing in the installation, service, and maintenance of advanced security and fire systems. Based in the UK, the company offers a wide range of services, including risk assessments, solution design, supply and installation, commissioning, and system maintenance. With expertise in electronic security systems such as CCTV, access control, and intruder alarms, as well as life safety systems like fire detection, emergency lighting, and nurse call systems, CIA 2000 is trusted for delivering excellence. The company is proud to hold key accreditations, including SSAIB Certification, ECA Bond Certification, CHAS Accreditation, Safe Contractor Approval, and Contractor Plus Approval. They are recognized for their industry-leading preventative maintenance and emergency call-out services.

Role Description

We are seeking a full-time Telesales Specialist to join our team on-site in Greater Manchester. The role involves reaching out to potential and existing customers, understanding their security and fire system needs, and promoting our solutions and services. Key responsibilities include making outbound sales calls, providing product information, responding to customer inquiries, and maintaining a high level of customer relationship management. The position also entails working collaboratively with the sales and support teams to meet customer expectations and achieve sales targets.

Qualifications

• Strong Customer Service and Customer Support skills, with a commitment to delivering an excellent customer experience
• Exceptional Communication skills, both verbal and written, to effectively engage with diverse clients
• Proven ability in Sales with a goal-oriented mindset and a passion for meeting or exceeding sales targets
• Experience in providing Training to clients or team members, as needed, is advantageous
• Excellent problem-solving abilities and a proactive approach to customer inquiries
• Ability to work collaboratively in a team-oriented environment
• Previous experience in the security or fire solutions industry is highly desirable
• Basic proficiency in Microsoft Office and CRM software tools

For further job details and to apply please forward your CV to [e-mail]