Telesales Order Processor — Inbound Upselling & Bonuses

Confidential; Slough; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Pension scheme

Discount on products

Death in service

Long service gifts

24 days holiday + bank holiday up to "

Free on-site parking

Company events

Job summary

Confidential, based in Slough, is seeking a Telesales Order Processor to handle high volumes of inbound calls from businesses and existing customers, processing orders and upselling where appropriate.

You will also conduct outbound calls during promotions and provide account management and sales analysis. The role offers a base salary of £31,500 with annual bonus and monthly commission in a fast-paced luxury market.

Qualifications

• Previous customer service/upselling/cross-selling experience
• A highly motivated individual
• Excellent communication skills

Responsibilities

• Answering high volume inbound calls
• Account management duties
• Producing sales analysis reports
• Making outbound calls to existing customers
• Making outbound calls to lapsed accounts
• Making focused outbound calls to move promotional stock
• Processing orders
• Dealing with customer queries
• Upselling promotional and new products
• General admin duties

Skills

Customer service

Upselling

Cross-selling

Communication skills

Inbound calls

Account management

Job description

Confidential, based in Slough, is seeking a Telesales Order Processor to handle high volumes of inbound calls from businesses and existing customers, processing orders and upselling where appropriate.

You will also conduct outbound calls during promotions and provide account management and sales analysis. The role offers a base salary of £31,500 with annual bonus and monthly commission in a fast-paced luxury market.