Luxury Telesales & Order Specialist

Uxbridge Employment Agency; Slough; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Discount on products

Death in service

Long service gifts

24 days holiday + bank holiday up to 0

Free on-site parking

Company events

Celebrations

Job summary

Uxbridge Employment Agency is seeking a Telesales Order Processor in Slough to handle high-volume inbound calls, process orders and upsell products. You will manage existing accounts, generate sales reports, and occasionally make outbound calls for promotions in a busy environment.

The role requires customer service and upselling experience, strong communication, and motivation to excel in a fast-paced setting. A pension, discounts, and other benefits are included.

Qualifications

• Experience in customer service, upselling and cross-selling.
• Highly motivated with the ability to work in a fast-paced environment.
• Excellent communication skills.

Responsibilities

• Answering high volume inbound calls.
• Account management duties.
• Producing sales analysis reports.
• Making outbound calls to existing customers.
• Making outbound calls to lapsed accounts.
• Making focused outbound calls to move promotional stock.
• Processing orders.
• Dealing with customer queries.
• Upselling promotional and new products.
• General admin duties.

Skills

Customer service

Upselling

Cross-selling

Inbound calls

Outbound calls

Account management

Communication skills

Job description

Uxbridge Employment Agency is seeking a Telesales Order Processor in Slough to handle high-volume inbound calls, process orders and upsell products. You will manage existing accounts, generate sales reports, and occasionally make outbound calls for promotions in a busy environment.

The role requires customer service and upselling experience, strong communication, and motivation to excel in a fast-paced setting. A pension, discounts, and other benefits are included.