Telesales Executive (Unsold)

Stiltz Lifts; Leeds; On-site; GBP 25,000 - 45,000; Full time

Benefits offered by this job

Uncapped commission

25 days holiday + 8 statutory holidays

Free on-site parking

Enhanced Health Cash Scheme

Health & Wellbeing Benefits

Pension Scheme

Life Assurance

Cycle To Work Scheme

Laptop provided

Full training on our homelifts and销售过程

Job summary

Stiltz Homelifts is hiring a Telesales Executive in Guiseley, Leeds to manage warm leads, negotiate by phone and close orders with deposit credits and paperwork. You’ll handle your diary and contribute to sales targets in an office-based role.

The role offers a base salary of £24,684 with uncapped commission (OTE around £39,000), generous holiday entitlement and comprehensive benefits. Training is provided and parking is on-site.

Qualifications

• Experience in B2C telesales or telephone sales.
• Proven negotiation skills.
• Empathy and patience with customers.
• Ability to explain products in a clear, simple way.
• Excellent diary management and organisational skills.
• Strong listening skills with a warm, personal approach.

Responsibilities

• Manage your own diary of customers who have had a home visit and follow up promptly.
• Build rapport, listen carefully and negotiate to close sales by phone.
• Take deposits and complete order paperwork and survey forms.
• Contact warm leads to create new sales opportunities.
• Work with field sales consultants on revisits and updated quotes, sometimes joining them on visits.
• Support the sales enquiry team when needed.

Skills

B2C telesales

Negotiation skills

Empathy & patience

Explain products clearly

Organisational skills

Active listening

Job description

Telesales Executive - Salary £24,684 per annum + uncapped commission (OTE £39,000) NO COLD CALLING!

Location: Guiseley, Leeds (LS20)

Permanent, office based

As part of our Telesales team (unsold), you’ll be managing warm leads, a product that changes lives and customers who already know who we are. Join Stiltz Homelifts as a Telesales Executive and help people stay independent in the homes they love.

About The Role

Every customer you speak to has already had a home visit from one of our sales consultants but hasn’t yet placed an order. You’ll get back in touch, answer any questions or concerns they still have, and support them in choosing what’s right for their home. You’ll manage your own diary, negotiate and close sales by phone, and see each order through to deposit and paperwork.

What We Offer

• Competitive salary £24,684 with OTE c.£39,000 per annum
• Uncapped commission
• 25 days holiday + 8 statutory holidays + 1 additional Birthday day!
• Free on-site parking
• Enhanced Health Cash Scheme
• Health & Wellbeing Benefits
• Pension Scheme
• Life Assurance
• Cycle To Work Scheme
• A genuinely supportive working environment
• Full training on our homelifts and sales process
• Laptop provided
• Free on-site parking

What You’ll Do

• Manage your own diary of customers who have had a home visit, following up with each one promptly
• Build rapport, listen carefully and negotiate to close sales over the phone
• Take customer deposits and complete order paperwork and survey forms accurately
• Contact warm leads to create new sales opportunities
• Work with our field sales consultants on revisits and updated quotes, sometimes joining them on customer visits (no overnight stays)
• Support our sales enquiry team when they need cover

What You’ll Bring

• Experience in B2C telesales or telephone sales
• Strong negotiation skills and the confidence to close a sale
• Empathy and patience, so customers feel listened to and never rushed
• The ability to explain products in a clear, simple way
• Good organisation skills, with the ability to manage your own diary and workload
• Excellent listening skills and a warm, personal approach with every customer
• A strong work ethic and motivation to succeed

Don’t tick every box? If this role excites you and you have telesales experience, we’d still love to hear from you.

Stiltz Homelifts is an equal opportunities employer. We welcome applications from everyone and make hiring decisions based on skills, experience and the needs of the role.

Stiltz Limited is the sole supplier, manufacturer and installer of the Stiltz lift - the most innovative, unique and useful homelift on the market.