Telesales Executive

Strive Supply Chain; North East; On-site; GBP 24,000 - 29,000; Full time

Job summary

Strive Supply Chain is seeking a Telesales Executive in County Durham to drive sales through phone, email and digital channels. You will become a trusted partner to customers, building strong relationships and helping them get the most from the company’s products and services.

Regular orders, upselling and identifying new opportunities are core parts of the role. Ideal candidates bring experience in sales, telesales, account management or customer-facing roles, with excellent communication and a

Qualifications

• Previous experience in sales, telesales, account management or a customer-facing role.
• Strong communication and relationship-building skills.
• Confidence speaking with customers over the phone.
• Commercial mindset with enthusiasm for achieving targets.

Responsibilities

• Building strong relationships with customers through regular contact.
• Taking customer orders and providing product recommendations.
• Identifying opportunities to upsell and cross-sell products.
• Helping customers discover new products and promotions.
• Analyzing buying patterns and identifying sales opportunities.
• Supporting customers with enquiries and resolving issues professionally.
• Working towards individual and team sales targets.
• Delivering excellent customer service on every interaction.

Skills

Sales experience

Telesales

Account management

Customer service

Communication skills

Targets/goal oriented

Relationship building

Job description

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations.

Telesales Executive

£26,520.00 + OTE + Excellent Benefits

County Durham

Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information.

Our client is a leading FMCG distributor seeking an experienced Sales professional, as they look to a Telesales Executive at their Distribution site in County Durham.

Reporting to the Sales Centre Manager, you will become a trusted partner to your customers, building strong relationships and helping them get the most from my client's products and services. Using phone, email and digital channels, you'll identify opportunities to grow sales, recommend products and provide outstanding support that keeps customers coming back. No two days are the same. One moment you could be helping a customer place an order, the next you'll be identifying opportunities to increase sales, discuss new products or support a customer in growing their business.

This role would suit those who have in sales, telesales, account management or a customer service role where you've developed strong commercial skills. Our client offers genuine prospects.

Key Accountabilities as Telesales Executive:

• * Building strong relationships with customers through regular contact
• * Taking customer orders and providing product recommendations
• * Identifying opportunities to upsell and cross-sell products
• * Helping customers discover new products and promotions
• * Analysing buying patterns and identifying sales opportunities
• * Supporting customers with enquiries and resolving issues professionally
• * Working towards individual and team sales targets
• * Delivering excellent customer service on every interaction

The Ideal Person for the Telesales Executive role:

• * Previous experience in sales, telesales, account management or a customer-facing role
• * Strong communication and relationship-building skills
• * Confidence speaking with customers over the phone
• * A commercial mindset and enthusiasm for achieving targets
• * The ability to identify sales opportunities and add value for customers
• * Good organisational skills and attention to detail
• * A positive attitude and a genuine passion for customer service