B2b Telesales Executive

Strive Supply Chain; Ouston; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Excellent Benefits

Job summary

Strive Supply Chain is seeking a Sales Executive in County Durham to build strong customer relationships, take orders, and provide product recommendations. You will identify upsell opportunities, discuss new products and promotions, and support customers through enquiries, aiming to exceed individual and team sales targets.

Reporting to the Sales Centre Manager, you will engage customers via phone, email and digital channels, growing sales and delivering outstanding service that keeps customers

Qualifications

• Previous sales/telesales experience.
• Strong communication and relationship-building skills.
• Comfort speaking with customers by phone.

Responsibilities

• Build strong relationships with customers through regular contact.
• Take orders and provide product recommendations.
• Identify opportunities to upsell and cross-sell products.
• Help customers discover new products and promotions.
• Analyse buying patterns and identify sales opportunities.
• Support customers with enquiries and resolving issues professionally.
• Work toward individual and team sales targets.
• Deliver excellent customer service on every interaction.

Skills

Sales experience

Telesales

Customer relationships

Communication skills

Target driven

Job description

Sales Executive

£26,520.00 + Substantial OTE + Excellent Benefits

County Durham

Our client is a leading FMCG distributor seeking an experienced Telesales Sales professional at their busy Distribution site in County Durham.

Reporting to the Sales Centre Manager, you will become a trusted partner to your customers, building strong relationships and helping them get the most from my client's products and services. Using phone, email and digital channels you'll identify opportunities to grow sales, recommend products and provide outstanding support that keeps customers coming back. No two days are the same. One moment you could be helping a customer place an order, the next you'll be identifying opportunities to increase sales, discuss new products or support a customer in growing their business.

Summary

• Building strong relationships with customers through regular contact
• Taking customer orders and providing product recommendations
• Identifying opportunities to upsell and cross-sell products
• Helping customers discover new products and promotions
• Analysing buying patterns and identifying sales opportunities
• Supporting customers with enquiries and resolving issues professionally
• Working towards individual and team sales targets
• Delivering excellent customer service on every interaction

The Ideal Person for the Sales Executive role

• Previous experience in sales, telesales, account management or a customer-facing role
• Strong communication and relationship-building skills
• Confidence speaking with customers over the phone
• A commercial mindset and enthusiasm for achieving targets
• The ability to identify sales opportunities and add value for customers
• Good organisational skills and attention to detail
• A positive attitude and a genuine passion for customer service