Sales Executive

Strive Supply Chain; North East; On-site; GBP 24,000 - 29,000; Full time

Job summary

Strive Supply Chain in County Durham is seeking an experienced Sales Executive to join their FMCG distribution site. You will build relationships, take orders, identify opportunities to grow sales, and support customers through phone, email and digital channels.

Reporting to the Sales Centre Manager, you will help customers get the most from products and services, upsell and cross-sell, analyze buying patterns, and contribute to achieving team sales targets while delivering excellent service.

Qualifications

• Experience in sales, telesales, account management or customer service.
• Strong communication and relationship-building skills.
• Confidence speaking with customers over the phone.

Responsibilities

• Building strong relationships with customers through regular contact.
• Taking customer orders and providing product recommendations.
• Identifying opportunities to upsell and cross-sell products.
• Helping customers discover new products and promotions.
• Analysing buying patterns and identifying sales opportunities.
• Supporting customers with enquiries and resolving issues professionally.
• Working towards individual and team sales targets.
• Delivering excellent customer service on every interaction.

Job description

Sales Executive

£26,520.00 + Substantial OTE + Excellent Benefits

County Durham

Our client is a leading FMCG distributor seeking an experienced Sales professional, as they look to a Sales Executive at their Distribution site in County Durham.

Reporting to the Sales Centre Manager, you will become a trusted partner to your customers, building strong relationships and helping them get the most from my client’s products and services. Using phone, email and digital channels, you’ll identify opportunities to grow sales, recommend products and provide outstanding support that keeps customers coming back. No two days are the same. One moment you could be helping a customer place an order, the next you'll be identifying opportunities to increase sales, discuss new products or support a customer in growing their business.

This role would suit those who have in sales, telesales, account management or a customer service role where you've developed strong commercial skills. Our client offers genuine prospects.

Key Accountabilities as Sales Executive

• Building strong relationships with customers through regular contact
• Taking customer orders and providing product recommendations
• Identifying opportunities to upsell and cross-sell products
• Helping customers discover new products and promotions
• Analysing buying patterns and identifying sales opportunities
• Supporting customers with enquiries and resolving issues professionally
• Working towards individual and team sales targets
• Delivering excellent customer service on every interaction

The Ideal Person for the Sales Executive role

• Previous experience in sales, telesales, account management or a customer-facing role
• Strong communication and relationship-building skills
• Confidence speaking with customers over the phone
• A commercial mindset and enthusiasm for achieving targets
• The ability to identify sales opportunities and add value for customers
• Good organisational skills and attention to detail
• A positive attitude and a genuine passion for customer service