Telesales Agent: Waste Solutions Specialist

Biffa Waste Services; Bolsover; On-site; GBP 22,000 - 32,000; Full time

Job summary

Biffa Waste Services in the United Kingdom is seeking a motivated Telesales Agent to join our growing sales team. You will generate new business opportunities, qualify prospects and drive revenue through outbound calls.

You'll build relationships with potential customers, maintain a strong sales pipeline in our CRM, and strive to exceed targets with a professional, consultative approach. Training and career progression are available in a fast-changing waste management market.

Qualifications

• Previous experience in a telesales, sales, or customer-facing role.
• A confident and professional telephone manner.
• Strong communication and listening skills.
• Self-motivated with a positive, target-driven attitude.
• Excellent organisational skills and attention to detail.
• Ability to build rapport quickly and overcome objections confidently.
• Comfortable using CRM systems and Microsoft Office applications.
• A resilient approach with the determination to achieve and exceed targets.

Responsibilities

• Generate new business through outbound telephone prospecting.
• Identify customer needs and provide tailored waste and recycling solutions.
• Build and maintain a healthy sales pipeline using our CRM system.
• Convert enquiries into profitable new business while meeting individual sales targets.
• Develop strong relationships with prospective customers and provide a professional, consultative sales experience.
• Accurately record customer interactions and sales activity.
• Work collaboratively with colleagues across the business to ensure a smooth customer journey.
• Keep up to date with our products, services and industry developments.

Skills

Telesales experience

Strong communication

Telephone manner

Self-motivation

Organization

Rapport building

CRM familiarity

Microsoft Office

Target-driven

Tools

CRM

Microsoft Office

Job description

Biffa Waste Services in the United Kingdom is seeking a motivated Telesales Agent to join our growing sales team. You will generate new business opportunities, qualify prospects and drive revenue through outbound calls.

You'll build relationships with potential customers, maintain a strong sales pipeline in our CRM, and strive to exceed targets with a professional, consultative approach. Training and career progression are available in a fast-changing waste management market.