Telesales Agent

Biffa Waste Services; Bolsover; On-site; GBP 22,000 - 32,000; Full time

Job summary

Biffa Waste Services in the United Kingdom is seeking a motivated Telesales Agent to join our growing sales team. You will generate new business opportunities, qualify prospects and drive revenue through outbound calls.

You'll build relationships with potential customers, maintain a strong sales pipeline in our CRM, and strive to exceed targets with a professional, consultative approach. Training and career progression are available in a fast-changing waste management market.

Qualifications

• Previous experience in a telesales, sales, or customer-facing role.
• A confident and professional telephone manner.
• Strong communication and listening skills.
• Self-motivated with a positive, target-driven attitude.
• Excellent organisational skills and attention to detail.
• Ability to build rapport quickly and overcome objections confidently.
• Comfortable using CRM systems and Microsoft Office applications.
• A resilient approach with the determination to achieve and exceed targets.

Responsibilities

• Generate new business through outbound telephone prospecting.
• Identify customer needs and provide tailored waste and recycling solutions.
• Build and maintain a healthy sales pipeline using our CRM system.
• Convert enquiries into profitable new business while meeting individual sales targets.
• Develop strong relationships with prospective customers and provide a professional, consultative sales experience.
• Accurately record customer interactions and sales activity.
• Work collaboratively with colleagues across the business to ensure a smooth customer journey.
• Keep up to date with our products, services and industry developments.

Skills

Telesales experience

Strong communication

Telephone manner

Self-motivation

Organization

Rapport building

CRM familiarity

Microsoft Office

Target-driven

Tools

CRM

Microsoft Office

Job description

We're looking for a motivated and enthusiastic Telesales Agent to join our growing sales team. You'll be responsible for generating new business opportunities, building relationships with prospective customers, and helping businesses find the right waste management and recycling solutions.

This is an exciting opportunity for someone who enjoys speaking with customers, thrives on achieving targets, and wants to develop a successful career in sales within a market-leading business.

Your Core Responsibilities

• Generate new business through outbound telephone prospecting.
• Identify customer needs and provide tailored waste and recycling solutions.
• Build and maintain a healthy sales pipeline using our CRM system.
• Convert enquiries into profitable new business while meeting individual sales targets.
• Develop strong relationships with prospective customers and provide a professional, consultative sales experience.
• Accurately record customer interactions and sales activity.
• Work collaboratively with colleagues across the business to ensure a smooth customer journey.
• Keep up to date with our products, services and industry developments.
• Previous experience in a telesales, sales, or customer-facing role.
• A confident and professional telephone manner.
• Strong communication and listening skills.
• Self-motivated with a positive, target-driven attitude.
• Excellent organisational skills and attention to detail.
• Ability to build rapport quickly and overcome objections confidently.Comfortable using CRM systems and Microsoft Office applications.
• A resilient approach with the determination to achieve and exceed targets.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Telesales Agent • Barlborough, Barlborough, GB