Outbound Telesales Pro – Waste & Recycling Solutions

Biffa; Barlborough; Remote; GBP 23,000 - 28,000; Full time

Job summary

Biffa in Barlborough is seeking a driven Telesales Agent to generate new business and build relationships with prospective customers, helping them find the right waste management and recycling solutions.

The role offers £25,174 base salary plus £7,800 OTE and requires a confident telephone manner, strong communication, and CRM experience. Join a market-leading waste management company committed to diversity and growth.

Qualifications

• Previous telesales or customer-facing experience.
• Confident and professional telephone manner.
• Strong communication and listening skills.
• Self-motivated with a target-driven attitude.
• Excellent organisational skills and attention to detail.
• Ability to build rapport quickly and overcome objections.
• Proficient with CRM systems and Microsoft Office.
• Resilient and able to exceed targets.

Responsibilities

• Generate new business through outbound calls.
• Identify customer needs and tailor waste solutions.
• Maintain a healthy sales pipeline using our CRM.
• Convert enquiries into profitable new business while meeting targets.
• Build relationships with prospective customers and provide consultative sales.
• Accurately record customer interactions and sales activity.
• Collaborate with colleagues to ensure a smooth customer journey.
• Keep up to date with products and industry developments.

Skills

Telesales experience

Telephone manner

CRM familiarity

Target driven

Organisational skills

Communication skills

Microsoft Office

Objection handling

Tools

CRM system

Microsoft Office

Job description

Biffa in Barlborough is seeking a driven Telesales Agent to generate new business and build relationships with prospective customers, helping them find the right waste management and recycling solutions.

The role offers £25,174 base salary plus £7,800 OTE and requires a confident telephone manner, strong communication, and CRM experience. Join a market-leading waste management company committed to diversity and growth.