Telesales Advisor

PHS Group Ltd.; Skelmersdale; Hybrid; GBP 29,000 - 40,000; Full time

Benefits offered by this job

23 days holiday + bank holidays

Virtual GP

Pension scheme

Life assurance

Employee discounts

Job summary

Direct365 in Skelmersdale is seeking an Outbound Telesales Advisor (B2B) to join the sales team. The role involves building relationships with existing customers, managing a portfolio of accounts and making outbound calls to warm and prospective clients.

You will identify customer needs, recommend suitable products and services, and grow revenue through cross-selling and upselling while working toward KPIs in a supportive team environment.

Qualifications

• At least 12 months' experience in outbound telesales, internal sales, account management or B2B sales.
• Proven track record of achieving or exceeding sales targets.
• Strong communication, relationship-building and negotiation skills.

Responsibilities

• Building relationships with existing customers.
• Managing your own portfolio of accounts and sales opportunities.
• Making outbound sales calls to both warm and prospective customers.
• Identifying customer needs and recommending suitable products and services.
• Growing revenue through cross-selling and upselling opportunities.
• Managing the full sales process from initial conversation through to close.
• Working towards achievable KPIs and sales targets within a supportive team environment.

Skills

Outbound telesales

B2B sales

Negotiation

Customer relationships

Job description

Outbound Telesales Advisor (B2B Sales)

Skelmersdale

£29,000 Basic Salary + Realistic OTE £40,375

Are you an experienced Telesales professional looking for a role where your hard work is recognised and rewarded?

Direct365 is looking for a confident and ambitious Telesales Advisor to join our successful sales team in Skelmersdale. If you enjoy building customer relationships, identifying sales opportunities and closing deals, this could be the perfect next step in your career.

With a competitive basic salary, realistic earning potential, excellent benefits and no evening or weekend working, you'll have the opportunity to build a long-term career within a successful and supportive business.

What You'll Be Doing

• Building relationships with existing customers.
• Managing your own portfolio of accounts and sales opportunities.
• Making outbound sales calls to both warm and prospective customers.
• Identifying customer needs and recommending suitable products and services.
• Growing revenue through cross-selling and upselling opportunities.
• Managing the full sales process from initial conversation through to close.
• Working towards achievable KPIs and sales targets within a supportive team environment.

What We're Looking For

• At least 12 months' experience in outbound telesales, internal sales, account management or B2B sales.
• A proven track record of achieving or exceeding sales targets.
• Strong communication, relationship-building and negotiation skills.
• Confidence handling objections and converting opportunities into sales.
• A positive, resilient and self-motivated approach.
• Passion for delivering excellent customer service and business growth.

What can Direct 365 offer you?

• £29,000 basic salary with a realistic OTE of £40,375.
• Full-time, permanent position with long-term career opportunities.
• Monday to Friday working hours (37.5 hours per week).
• No evening or weekend working.
• 23 days holiday plus bank holidays (31 days in total)
• Virtual GP for you and your household
• Buy and sell holiday scheme
• Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
• Training to expand your skills. We offer accredited ILM training through external and in-house training
• Apprenticeship opportunities
• Free Parking onsite so no parking costs
• Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

Why Direct365?

At Direct365, we're committed to helping our people succeed. You'll join a friendly, high-performing team where your contribution is valued, your achievements are recognised, and your development is supported.

Whether you're looking to build upon your existing telesales experience or take the next step in your sales career, you'll find the tools, training and opportunities to help you.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.