Telematics Field Service & Installations Engineer

Microlise; Exeter; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

Shift allowance

Private medical insurance

33 days holiday

Costco membership

Employee well-being programmes

Job summary

Microlise is seeking a Field Service & Installation Engineer to support our growing customer base across Exeter and surrounding areas. The role includes installation, servicing and ongoing support of the Microlise product portfolio on customer sites, with a company vehicle and shift allowance.

You will join a market-leading telematics company partnering with household names. The role requires autonomous working, strong customer service skills and the ability to interpret vehicle wiring diagrams,

Qualifications

• Demonstrable experience in a similar role; auto electrics and/or telematics.
• Full UK Driving Licence.
• Experience of working to Service Level Agreements and Operational Schedules.
• Understanding of vehicle wiring diagrams and ability to interpret these.
• Evidence of strong customer service skills with a professional approach.
• Good interpersonal and communication skills, with the ability to adjust style to relevant audiences.
• Be able to work autonomously, solve problems independently and adhere to agreed processes.
• Take pride in what you do ensuring quality and accuracy.

Responsibilities

• Ensure Microlise product portfolio is full integrated into our customer’s assets.
• Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite.
• Inventory management.
• Responsible for the upkeep and safety of your vehicle and all provided tools /equipment.
• Liaise with customers at all levels.
• Provide support to your peers and contractor resource where required.
• Ensure administration is concise, accurate and professional.
• Adhere to all internal process and procedures.
• Report on statistical information when required.

Skills

Auto electrics

Telematics

UK driving licence

Customer service

Interpersonal skills

Job description

Microlise is seeking a Field Service & Installation Engineer to support our growing customer base across Exeter and surrounding areas. The role includes installation, servicing and ongoing support of the Microlise product portfolio on customer sites, with a company vehicle and shift allowance.

You will join a market-leading telematics company partnering with household names. The role requires autonomous working, strong customer service skills and the ability to interpret vehicle wiring diagrams,