Telematics Field Engineer: Install & Support

Microlise; Belfast City District; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Shift allowance

Laptop provided

Tools provided

Private medical insurance

Job summary

Microlise is seeking a Field Service & Installation Engineer (Field Based) to support customers across Northern Ireland and surrounding areas. You will install, service and support Microlise product portfolio on customer assets, visiting sites on a rota basis.

The role offers a company vehicle, shift allowance, laptop, mobile phone and tools, plus a comprehensive benefits package and ongoing training to help you succeed in a market-leading telematics company.

Qualifications

• Demonstrable experience in a similar role; auto electrics and/or telematics.
• Full UK Driving Licence.
• Experience of working to Service Level Agreements and Operational Schedules.
• Understanding of vehicle wiring diagrams and ability to interpret these.
• Evidence of strong customer service skills with a professional approach.
• Good interpersonal and communication skills, with the ability to adjust style to relevant audiences.
• Be able to work autonomously, solve problems independently and adhere to agreed processes.
• Take pride in what you do ensuring quality and accuracy.
• Valid Passport for travel.

Responsibilities

• Ensure Microlise product portfolio is full integrated into our customer’s assets.
• Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite.
• Completing survey visits and identifying suitable solutions.
• Completing QA visits on Microlise products and peripherals in customer assets.
• Inventory management.
• Responsible for the upkeep and safety of your vehicle and all provided tools/equipment.
• Liaise with customers at all levels.
• Provide support to your peers and contractor resource where required.
• Ensure administration is concise, accurate and professional.
• Adhere to all internal process and procedures.
• Report on statistical information when required.

Skills

Auto electrics

Telematics

Full UK Driving Licence

Job description

Microlise is seeking a Field Service & Installation Engineer (Field Based) to support customers across Northern Ireland and surrounding areas. You will install, service and support Microlise product portfolio on customer assets, visiting sites on a rota basis.

The role offers a company vehicle, shift allowance, laptop, mobile phone and tools, plus a comprehensive benefits package and ongoing training to help you succeed in a market-leading telematics company.