Telemarketing Team Manager

Total System Services; United Kingdom; Remote; GBP 35,000 - 70,000; Full time

Job summary

A leading payment solutions provider in the United Kingdom is seeking a Telemarketing Team Manager to lead a high-performing team of appointment setters. This role includes driving team performance, achieving ambitious sales targets, and ensuring quality appointments for field sales. The ideal candidate should have a proven sales leadership background and excellent coaching skills. Join a dynamic team and enjoy competitive compensation with an uncapped commission structure.

Benefits

Competitive basic salary

Uncapped commission structure

Career growth opportunities

Access to incredible events and incentives

Qualifications

• Proven track record in managing high-performing telesales teams.
• Strong ability to achieve and exceed sales targets.
• Experience in team coaching and development.

Responsibilities

• Manage and develop a team of 20-25 Telemarketing Advisors.
• Achieve monthly sales targets and performance metrics.
• Monitor KPI delivery for high-quality leads.

Skills

Sales leadership

Coaching

Performance management

Communication skills

Team motivation

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Join Our Team as a Telemarketing Team Manager!

Are you a dynamic sales leader with a proven track record in managing high-performing telesales teams remotely? We’re looking for an ambitious Telemarketing Team Manager to take charge of a growing team of appointment setters, driving performance, quality, and results for our field sales force.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce. We make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

Benefits of being our Telemarketing Team Manager:

• £35k basic with Uncapped commission structure – the more your team delivers, the more you earn (OTE £70k+)
• Opportunity for career growth within a dynamic and supportive team.
• Access to incredible events and incentives, including once-in-a-lifetime experiences at luxury worldwide destinations
• Join a collaborative, energetic, and supportive team environment

Responsibilities for our Telemarketing Team Manager:

• Manage, coach and develop a team of circa 20-25 Telemarketing Advisors.
• Achieve and exceed monthly sales targets and performance metrics.
• Monitor productivity and drive KPIs to ensure consistent delivery of high-quality leads
• Ensure the quality and qualification of all appointments set for field sales reps.
• Conduct regular 1-2-1 coaching sessions, team meetings, and ongoing performance reviews.
• Collaborate closely with internal teams to support a seamless sales process and outstanding customer experience.

Requirements for our Telemarketing Team Manager:

• A motivated and target-driven leader with a passion for sales success
• Demonstrable experience managing remote telesales/telemarketing teams in a high-paced environment.
• A strong track record of exceeding team sales targets and driving performance through coaching.
• Commercially astute with a strategic approach to planning and pipeline development.
• Exceptional communication and interpersonal skills that inspire and influence teams.
• Experience in Payment Solutions is advantageous, but not essential.
• An energetic and enthusiastic attitude with a genuine passion for team development and results.

Ready to take the next step in your sales leadership career?
Apply now and become part of a high-performance team where your skills and results are truly rewarded.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].