Telecoms Growth Account Manager - Hybrid, Southampton

Context Recruitment; Southampton; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Context Recruitment is seeking a Telecoms Account Manager for a hybrid Southampton-based role. You will manage and grow an established customer base (approx. 120 accounts) and win new business, with a base salary of £40,000–£45,000 plus commission.

You will build relationships with key stakeholders, identify upsell opportunities across connectivity, security and managed services, and collaborate with SDRs to maintain a strong forecast and pipeline.

Qualifications

• Experience in an Account Manager, Client Manager, Business Development Manager or similar role.
• Track record of growing existing accounts and winning new business.
• Experience selling technology, telecoms, IT, managed services, connectivity, security or communications solutions.

Responsibilities

• Manage and develop a portfolio of approximately 120 existing customer accounts.
• Build strong relationships with key stakeholders and decision-makers.
• Identify upsell and cross-sell opportunities across connectivity, network security, voice and wider technology solutions.
• Generate and win new business through proactive prospecting and self-generated leads.
• Develop and convert opportunities generated by the SDR team.
• Conduct regular account reviews to identify customer requirements and future opportunities.
• Drive customer retention and maximise account value.
• Work closely with technical, delivery and support teams to ensure excellent customer outcomes.
• Maintain accurate forecasts, account plans and pipeline updates.

Skills

Account management

Sales & business development

Relationship building

Negotiation

Prospecting

Forecasting

Cross-selling

Customer retention

Job description

Context Recruitment is seeking a Telecoms Account Manager for a hybrid Southampton-based role. You will manage and grow an established customer base (approx. 120 accounts) and win new business, with a base salary of £40,000–£45,000 plus commission.

You will build relationships with key stakeholders, identify upsell opportunities across connectivity, security and managed services, and collaborate with SDRs to maintain a strong forecast and pipeline.