Telecom Billing Specialist — Precision & Process Leader

Contract Personnel Limited; Norwich; On-site; GBP 38,000 - 40,000; Full time

Job summary

Contract Personnel Limited is seeking a detail-oriented Billing Specialist to own the monthly telecoms billing process using the aBILLity system. You will ensure customer invoices are accurate and delivered on time, manage supplier billing information, resolve billing queries and provide reliable reporting to senior leadership.

This hands-on role offers opportunities to improve billing processes, strengthen controls and enhance the customer experience.

Qualifications

• Experience in telecoms billing and revenue assurance.
• Proficient with aBILLity or similar telecoms billing platform.
• Strong numerical, analytical and spreadsheet skills.
• Excellent attention to detail and ability to meet deadlines.

Responsibilities

• Manage end-to-end monthly telecoms bill run.
• Validate billing data and reconciliations; investigate discrepancies.
• Process supplier billing files, tariffs and credits; liaise with suppliers.
• Respond to customer billing queries and resolve disputes.
• Produce billing reports and MI for senior leadership.
• Identify opportunities to improve billing accuracy and processes.
• Maintain robust billing controls and support month-end activities.

Skills

Telecoms billing

Data analysis

Attention to detail

Stakeholder communication

Billing accuracy

Tools

aBILLity

Job description

Contract Personnel Limited is seeking a detail-oriented Billing Specialist to own the monthly telecoms billing process using the aBILLity system. You will ensure customer invoices are accurate and delivered on time, manage supplier billing information, resolve billing queries and provide reliable reporting to senior leadership.

This hands-on role offers opportunities to improve billing processes, strengthen controls and enhance the customer experience.