Telecare Field Technician – Training Provided, Home Visits

Simply Jobsworth; Wolverhampton; On-site; GBP 26,000 - 36,000; Full time

Job summary

Jobsworth Recruitment is hiring a Telecare Technician to join a field service team in Wolverhampton. You will visit customers at home to install, test and maintain telecare and assistive technology equipment, with full training provided.

The role suits hands-on, customer-focused individuals who can troubleshoot, explain equipment use and keep accurate records while working independently in the field. prior field service experience preferred but not essential.

Qualifications

• Experience in field service, maintenance, or installation preferred.
• Willing to learn telecare equipment; full training provided.
• Strong IT, administration and record-keeping skills.
• Excellent communication and customer service.
• Able to work independently in the field and manage workload.

Responsibilities

• Visit customers to install, test and maintain telecare equipment.
• Diagnose faults, perform basic repairs and replace equipment as needed.
• Explain how equipment works and provide clear instructions to customers and carers.
• Carry out routine checks and follow-up visits to ensure equipment remains suitable.
• Maintain accurate records of installations, repairs and customer visits.
• Manage equipment stock and ensure returned equipment is cleaned and processed correctly.
• Deliver a professional, friendly service while helping people maintain independence and safety.

Skills

Field service

Customer service

IT literacy

Independent working

Electrical equipment

Job description

Jobsworth Recruitment is hiring a Telecare Technician to join a field service team in Wolverhampton. You will visit customers at home to install, test and maintain telecare and assistive technology equipment, with full training provided.

The role suits hands-on, customer-focused individuals who can troubleshoot, explain equipment use and keep accurate records while working independently in the field. prior field service experience preferred but not essential.