Telecare Field Technician – On-Call Home Safety Tech

Careium AB; England; Remote; GBP 24.000 - 29.000; Vollzeit

Benefits dieser Stelle

Company vehicle

On-call payments

Comprehensive training

Wellbeing support

Career progression

Zusammenfassung

Careium AB is seeking a reliable Telecare Field Technician to install, maintain and repair telecare equipment in customers’ homes across Cumbria. The role involves travel, lone-working, and on-call duties after hours, with a company vehicle provided.

Ideal candidates will have a caring, patient approach, strong communication, and the ability to work independently. Full UK driving licence and Enhanced DBS check are required. Training is provided.

Qualifikationen

• Discipline in delivering excellent customer service.
• Able to troubleshoot basic technical faults.
• Willingness to travel across Cumbria and perform lone-working duties.

Aufgaben

• Install, service, repair and replace telecare equipment.
• Travel to customer locations across Cumbria and nearby areas.
• Provide clear, friendly guidance on equipment operation.
• Support customers professionally, especially in vulnerable situations.
• Diagnose basic faults and resolve where possible.
• Complete service records accurately using company systems.
• Follow safeguarding, H&S, data protection and lone-working procedures.
• Participate in on-call rota outside normal hours.

Kenntnisse

Customer service

Problem solving

Communication skills

Driving licence

Independent work

Tools

Mobile devices

Computer systems

Jobbeschreibung

Careium AB is seeking a reliable Telecare Field Technician to install, maintain and repair telecare equipment in customers’ homes across Cumbria. The role involves travel, lone-working, and on-call duties after hours, with a company vehicle provided.

Ideal candidates will have a caring, patient approach, strong communication, and the ability to work independently. Full UK driving licence and Enhanced DBS check are required. Training is provided.