Technology Specialist Associate

VIQU IT; Peterborough; Hybrid; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Referral bonus up to £1,000

Job summary

VIQU IT is partnering with a leading education organisation to recruit a Technology Specialist Associate in Peterborough (Midlands). The role is home-based with regular site travel, typically three days per week, providing remote and on-site 2nd/3rd line support across multiple school sites.

You will work with regional technical specialists, help with server upgrades, infrastructure projects and manage Microsoft 365/Azure environments, while ensuring reliable IT services and smooth onboarding

Qualifications

• Proven 2nd/3rd line support experience across multiple sites.
• Strong knowledge of Windows Server infrastructure and maintenance.
• Full UK driving licence and willingness to travel ~3 days per week.

Responsibilities

• Provide remote and on-site 2nd/3rd line technical support across multiple school locations, resolving complex infrastructure and connectivity issues.
• Support server upgrades, infrastructure improvements and wider technology projects across the organisation.
• Administer and maintain Microsoft 365 and Azure environments, including managing policies and Conditional Access configurations.
• Troubleshoot wired and wireless networking issues, ensuring reliable connectivity across sites.
• Work alongside regional technical specialists to support technology improvements, school onboarding and infrastructure refresh programmes.

Skills

2nd/3rd line support

Windows Server

Azure

Microsoft 365

Networking

Field travel

Tools

Azure

Microsoft 365 Admin

Active Directory

Job description

Technology Specialist Associate

Peterborough / Midlands – Home-based with regular site travel (typically 3 days per week)

£36,604 - £42,042 depending on experience

VIQU are partnering with a leading education organisation who are looking to recruit a Technology Specialist Associate to provide technical support across multiple school sites. The successful candidate will work closely with regional technical specialists, providing additional technical expertise, supporting projects and ensuring reliable IT services across the organisation.

Key Responsibilities of the Technology Specialist Associate:

• Provide remote and on-site 2nd/3rd line technical support across multiple school locations, resolving complex infrastructure and connectivity issues.
• Support server upgrades, infrastructure improvements and wider technology projects across the organisation.
• Administer and maintain Microsoft 365 and Azure environments, including managing policies and Conditional Access configurations.
• Troubleshoot wired and wireless networking issues, ensuring reliable connectivity across sites.
• Work alongside regional technical specialists to support technology improvements, school onboarding and infrastructure refresh programmes.

Key Experience Required of the Technology Specialist Associate:

• Strong hands-on experience in a 2nd/3rd Line Support Engineer, Infrastructure Engineer or Field Support Engineer position.
• Solid knowledge of Windows Server infrastructure, with an understanding of server upgrades and maintenance.
• Full UK driving licence and access to your own vehicle are essential, alongside the flexibility to travel to different sites approximately three days per week, with occasional overnight stays.

Benefits:

• We'll thank you with up to £1,000 if your referral is successful (terms apply).