2nd/3rd Line IT Specialist Associate — Remote + Travel

VIQU IT; Peterborough; Hybrid; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Referral bonus up to £1,000

Job summary

VIQU IT is partnering with a leading education organisation to recruit a Technology Specialist Associate in Peterborough (Midlands). The role is home-based with regular site travel, typically three days per week, providing remote and on-site 2nd/3rd line support across multiple school sites.

You will work with regional technical specialists, help with server upgrades, infrastructure projects and manage Microsoft 365/Azure environments, while ensuring reliable IT services and smooth onboarding

Qualifications

• Proven 2nd/3rd line support experience across multiple sites.
• Strong knowledge of Windows Server infrastructure and maintenance.
• Full UK driving licence and willingness to travel ~3 days per week.

Responsibilities

• Provide remote and on-site 2nd/3rd line technical support across multiple school locations, resolving complex infrastructure and connectivity issues.
• Support server upgrades, infrastructure improvements and wider technology projects across the organisation.
• Administer and maintain Microsoft 365 and Azure environments, including managing policies and Conditional Access configurations.
• Troubleshoot wired and wireless networking issues, ensuring reliable connectivity across sites.
• Work alongside regional technical specialists to support technology improvements, school onboarding and infrastructure refresh programmes.

Skills

2nd/3rd line support

Windows Server

Azure

Microsoft 365

Networking

Field travel

Tools

Azure

Microsoft 365 Admin

Active Directory

Job description

VIQU IT is partnering with a leading education organisation to recruit a Technology Specialist Associate in Peterborough (Midlands). The role is home-based with regular site travel, typically three days per week, providing remote and on-site 2nd/3rd line support across multiple school sites.

You will work with regional technical specialists, help with server upgrades, infrastructure projects and manage Microsoft 365/Azure environments, while ensuring reliable IT services and smooth onboarding